[Resolved]  Best - Bus 523 Conductor — BUS DIDNT HALT at the ASSIGNED STOP & TOOK A DIFFERENT PATH AS PER DRIVER AND Extremely rude behavior from conductor(5481)

BUS DIDNT HALT at the ASSIGNED STOP & TOOK A DIFFERENT PATH AS PER DRIVER AND Extremely rude behavior from conductor(5481)
To the Concerned Authority,

Sir

This is to bring to your notice that the BEST bus no 523, starting from Airli Depot came late at 8:50 which was supposed to come at 8:25.And when it was supposed to stop at seepz the driver took the flyover bridge and took the bus on the jogeshwari link road.When we asked for an explaination the conductor told that there was a traffic on the road so he took the flyover bridge.We told that at least he should intimate us before taking such decision.This decision when was questioned the conductor (5481) started talking in rude behaviour with us.He started arguing with us( continuing his rude behaviour )ans he told us that he told us to get down on the Jogeswari flyover.He was not at all bothered about his behaviour when we told him that he should be polite and should have stopped bus at BEST stop instead of any spot he desired. The BEST BUS Details are mentioned below:

BUS NO: 523 -for Dindhosi from airoli
COMMUTES BETWEEN: Airoli DEPOT - Dindhoshi depot
Conductor CODE: 5481
TIMING: LEFT THE airoli DEPOT AT 8.50PM
DATE: 29TH SEPTEMBER 2009

The sad part is that conductor didnt pay any heed & didnt even apologized on his behaviour instead his tone was very loud & his language was harsh & abusive.this could have happened to anyone and it took extra 15 minutes to come at seepz stop for getting a bus for station.
Kindly take necessary action..

Contact me for further details.
regards
Sandeep Mhatre