Respected Sir/ Madam,
I am glad about BEST starting AC Buses on frequent basis. I travel every day from Malad to Vashi by BEST Bus # AS 524 as i work in Vashi. I would like ot complain about the BEST that they are providing renewals of their old Passes. However, they are not issueing any new passes which make my journey very expensive as compared to any other passanger. Every time i go to any BEST Bus Depot, I get teh same answer that they are not aware when they will start issuing new passes. Its been 3 months that i am paying Rs. 150.00 on daily basis for malad to vasi Return hourney. Kindly get tgis issue resolved ASAP.