[Resolved]  Big Bazaar — Furniture Bazaar - Mockery of Sales and Customer Service

Big Bazer Hiland Prk — No delivery of purchased item

Title : Delay and no responce from retailer

Complaint : i have purchase a wrought iron bed, product name "Proton bed", with matress from Big Bazar, Hyland Park, Kolkata-3 on 25/01/2009. Bill No: T44/101 for a amount of Rs. 5698. They comitted to deliver it to residencial adress within 15 days from the date of purchase. but it was not delivered. after 22 days from purchase i called them on [protected]. they told due to damge of product, new bed will be delivered within 1st sunday of March. But that was also past after that i am call again but they have given several dates(like 10/03/2009 5 pm to 10 pm, 11/03/2009 morning, 12/03/2009 holeday, 14/03/2009 morning before 8 am) of delivery, but all in vain. Till now (14/03/2009) i have not got my item.

Even they are not sorry for that even no one contact me for resone for not delivery. I am very frausted and such a big retailer are very bad managment they are not concern of their customer . please do somthing .


Thanks & regards,

Ananda khan
[protected]

Respected sir,
I bought an Impiana bedroom set from Big Bazar, Highland Park, Kolkata on 16th June, 2009(order
No T37/50303 dated 16.06.2009). They delivered the goods on 20th June, 2009 and after repeated requests, came to set up the furniture on 25th June, 2009. However, we discovered that one of the wardrobe piece is damaged and one of drawers of dreseer table is faulty. As a result neither the wardrobe nor the dresser table is usable! Since then we are repeatedly following up by phone to the big bazar shop and to their email id [protected]@pantaloon.com, but till now we have not got the defective furnitures rectified! neither did we receive any response through the email id.
Not sure if at all any bigbazaar personnel will look into this...but, please, can somebody help us in this regard?
Thanaks and regrads
Mukul Saha

Finally got everything setteled. Thanks to BB people.

i had purchased a wardrobe, dressing table and other table all worth
more than 25 K a month bck from furniture bazar at mumbai centra
orchid city centre. The delivered piece of wardrobe was faulty (one
door was not proper). After repeated followup a replacement came 2
weeks back which again turned out to be faulty. Mr Apoorva & Co
promised to replace the same latest by 21 Aug 09 and its disappointing
to note that the same has not been replaced till date.

Its disgusting to note that
i. Your team has no understanding of customer service, timeliness and
this indefinite delay is literally a harassment to us
ii. This has resulted in wastage time, resource and has created deep
mental agony with no tinch of seriousness from your end
iii. This has further caused loss to time value of money as iam not
able to use the product for which i shelled out more than 14K for more
than a month. I hope, iam not running a charity to give you money at
no service for one month period.

In view of above, i would be taking your case to legal forum unless
not heard/compensated properly.
With deep anguish and disgusting note i would say that this is not
good for a company of your stature. Its not in good taste for your
company to fail to attend to this case suitably till date.
The mail id given [protected]@house-solutions.co.is bouncing and not a valid id itself..

I have ordered computer table on sunday 28th Feb 2010, I got delivery on time on wed 4th march 2010. I have ordered the Computer table at BIG bazaar kathurgupai Bangalore Banshankari 3rd stage.


Good service

I HAVE BOUGHT 2 ITEM FURNITURE IN GHATKOPER BIG BAZAR CASH MEMO NO.155 DATED 26/9/10 AND I HAVE PAID RS.17398/HE AGREE THAT DELIVERY 10-12 DAYS.SOME ONE CALLED ME STAY HOME AT 3 0CLOCK 9/10/10.NO ONE CAME AND NOT CALLING.I CALLED GHATKOPER THEY GIVE ME KAVITA M NO.[protected] BUT THEY TOLD I M NOT IN OFFICE.I CALLED BHIWANDI NO.[protected] BUT HE MAY NOT ANSWER.

Dear Sir,

In Big Bazaar Vizag, when I wanted to pay 50 paisa coins they are not ready to accept it. 50 paisa coins according to reserve bank of India are still in vogue, then why in the cash counter they refused to accept it. I hope the concerned authorities will take care of this matter so that the next time it's repeatation doesn't happen.

Regards

Abhisek Sen

I boughtt SAMRAT ATTA from KALYAN BIGBAZAR IN TWO DAYS THE SMALL WORM CAME OUT FROM ATTA AND AFTER I OPEN BAG I FOUND MANY.
I COMPLAIN TO BIGBAZAR THEY SAID THAT WHILE PACKING ITS TAKE TIME COME OUR STORE FROM FACTORY THEN I SAID WHAT ABOUT EXPIRY DATE WRITTEN ON THAT HE SAID THAT USKA KUCH MATLAB NAHI

Big Bazaar — extra billlgi

charged extra atom

Misbehaviour of CSD staff member

Today I visited Big Bazaar outlet of Sohna Road . One of CSD staff member about to beat me at counter. Requeated to check CCTV footage and resolve issue ASAP.