[Resolved]  Big Bazaar (Fraud Bazar) — CHEATING

Address:Chennai, Tamil Nadu

Dear Sir,

This is to bring to your notice that we have purchased around 100 nos of gift vouchers from Big Bazar six months back and some of them has expired as i was travelling and unable to redeem the same on time. When i approached their office, i was told to send a mail to their administration office for the same. I have sent across a mail to them with the details (date of purchase, expiry date and the amount). For that, i had received a response saying that they cannot upgrade the date and we cannot use that vouchers at all. I need clarity on the following:
1. Even i used to buy gift vouchers form Lifestyle, Shopper's Shop and other places. I had many incidents like this but they have upgraded my gift vouchers immediately. When they can do it, why cant big bazar to the same?
2. I am not asking them to pay extra money, my request to Big Bazar to return the money or upgrade the date for me to purchase or gift to someone?
3. When they cannot extend the date, why they are selling it to the public? where is the value for money?
4. This is equavalent to cheat?
5. My sincere advice to actress like Asin not to endorse such brands when they are cheating the public?
6. Celebrities should avoid to endorse such brands until they stop doing such fraudulent activities?
7. Maybe, for them (Big Bazar) this is not a big issue but they should understand without the general public they cannot run the show room anywhere
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Aug 13, 2020
Complaint marked as Resolved 
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yes, they are big time frauds
no value for money, government should take strong step against such people so that such practices can be stopped in the near future
Dear,
I totally agree with you on this. In today's scenario you have to fight your case at a higher level. Some days back I had a problem with Pantaloons (it also belongs to Future Group to which Big Bazaar belongs). I would suggest that you write a mail to kishore.[protected]@pantaloon.com with all the facts & details. I am sure that this issue will be resolved within a few days.

Regards,
CA Mukul K Mehta
mukul.k.[protected]@gmail.com

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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