Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar Kathriguppe Bangalore — Non Payment of remainder amount when payment made with food coupons

sachinthakur82

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi All,

This is a new practice I observed in Big Bazaar at Kathriguppe Bangalore, Karnataka, where if you pay your bill with food coupon (Sodexo etc) the billing staff will refuse to pay you the remainder of your paid amount. For example if the purchased items are worth 80 rupees and you pay two sodexo coupons of Rs.50 then they will say we don't pay remaining 20 rupees as you are paying with coupon.

What can be done?

Regards,
Sachin.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sachinthakur82

from Bengaluru, Karnataka

Thanks Priya,

Nice to hear that Future Group care for customers. I like shopping with Future Group.

I haven't kept any record of which transaction, when and how etc but I ll surely check whether the practice is stopped or still on and ll post here again.

Regards,
Sachin.

shirisha s rao

from Bengaluru, Karnataka

they also have bad staff. in the billing counter they billed the items but did not put them in the cover and when we went for recovery they refused the item...it sure was a huge loss.