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Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved]  Big Bazaar — AMOUNT CHARGED MORE THAN MRP

Address:North 24 Parganas, West Bengal

Dear Sir,

Last Sunday I went to BIG BAZAAR to purchase grocery items like Maida, Dal & other edibles, while making payment I have informed the cashier to check properly regarding the price as we everytime we face problems regarding the same & later we have to go customer care for the dispute but he said he has checked the same & we wont face any problem this time, after returning home when I checked the same I found out that they have not even provided me store discount as well as they have charged excess amount which is more than MRP which is printed on the packet.

Nishant Kumar.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Priya,


Even i faced the same problem. Last saturday i purchased groceries from BIG BAZAAR, Ghatkopar, Mumbai for Rs. 1750. When i reached the home, i checked the prices printed on bill and items. I was shocked to see that they have charged Rs 332 for two packets Taj Mahal tea - 200 gm, however the MRP is only Rs. 75 for one. The amount to be charge should be 150 instead of 332. Please check and help me.


Ahmad Saeed
[protected]
ahmd.[protected]@gmail.com
Reply

BIG BAZAAR — AMOUNT CHARGED MORE THAN MRP PRINTED ON PRODUCT

Last saturday I purchased groceries from BIG BAZAAR, Ghatkopar, Mumbai for Rs. 1750. When I reached the home, I checked the prices printed on bill and items. I was shocked to see that they have charged Rs 332 for two packets Taj Mahal tea - 200 gm, however the MRP is only Rs. 75 for one. The amount to be charge should be 150 instead of 332. Please check and help me.


Ahmad Saeed
[protected]
ahmd.[protected]@gmail.com
Reply

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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