[Resolved]  Big Bazaar Koryo Microwave — non attending request to repair the product in warranty period

Address:

Indore, Madhya Pradesh

[protected]@core.nic.in <[protected]@core.nic.in>



----- Forwarded Message ----
From: Dr.vijay Agrawal <dr.[protected]@yahoo.in>
To: kishore.[protected]@pantaloon.com
Cc: [protected]@fvrl.in
Sent: Sat, 14 August, 2010 4:12:12 PM
Subject: Fw: request for repair of microwave oven.





----- Forwarded Message ----
From: Dr.vijay Agrawal <dr.[protected]@yahoo.in>
To: [protected]@fvrl.in
Cc: [protected]@futurebazaar.com
Sent: Sat, 14 August, 2010 4:10:29 PM
Subject: Fw: request for repair of microwave oven.





----- Forwarded Message ----
From: Dr.vijay Agrawal <dr.[protected]@yahoo.in>
To: [protected]@fvrl.in
Cc: [protected]@futurebazaar.com
Sent: Fri, 13 August, 2010 7:09:31 PM
Subject: Fw: request for repair of microwave oven.





----- Forwarded Message ----
From: Dr.vijay Agrawal <dr.[protected]@yahoo.in>
To: [protected]@futurebazaar.com
Sent: Wed, 11 August, 2010 1:08:43 PM
Subject: request for repair of microwave oven.

This is for your information and necessary action that no body came to my house
to repair microwave oven KORYO KMC 2122 which I bought from BIG BAZAAR , FUTURE
GROUP , TREASURE ISLAND SHOPPING MALL M.G. road tukoganj indore on 23/01/2010.I
repeatedly made request to Dealer and e-care Mumbai Home Solutions and Local
service center . In my opinion it amounts a deficiency in service , attracting a




penalty towards the dealer and the company.please settle the grievance as soon
as possible.Without repair the product is not in use and warranty period is
decreasing without much using the product and also it is not fulfilling the
purpose for which it was purchased.My mother is seriously ill and for her
proper, nutritious, fresh, warm diet it was bought.Request for repair was
registered immediately with the dealer, soon after the defect of the product and




he agreed upon by putting the request, in writing, in the request register, in




front of me only.
I acknowledge a e- mail from team customer support.Thanks for quicker response
but problem is still unattended to, due to non cooperative behaviour of service
center management.Whenever I phone him ,he listens to the problem and
immediately, there after cuts the phone off, immediately.Please look into the
matter and oblige me by putting the service in time.
.
Dr. V.K. Agrawal ,F-13 Radio Colony ,Residency Area Indore 452001 Phone( 0731)
2701468 cell [protected].