[Resolved]  Big Bazaar — misleading offers

Address:Udupi, Karnataka

To,
ALL THE BUYERS OF BIG BAZAAR AND THE CONCERNED AUTHORITIES
Big bazaar people are misleading customers and deliberately cheating them. they launched a new scheme named "SWAGATAM DIL SE " in which they were to give gifts to people who have done shopping in any bigbazaar outlets within the period of 1 month which started from some October date(i do not remember) 2012 to Nov 18th of 2012.
the scheme was as such :
shop for[protected] rs and get either a PREMIUM BATH TOWEL WORTH RS 499 FOR RS 99
OR BRANDED 19" WHEELER DUFFLE BAG WORTH 495 FOR 99
OR YERA 3 PC MICROWAVE SAFE BOWLS WITH LID WORTH 499 FOR 99

SHOP FOR[protected] RS AND GET EITHER A KORYO HANDBLENDER WORTH 1199 FOR 199
OR DISNEY LUX SINGLE BED LINEN SET WORTH RS 999 FOR 199
OR FNS 18 PC SANDBLAST FINISH CUTLERY WORTH 1099 FOR 199

AND SIMILARLY FOR THE SHOPPING OF 9000 AND ABOVE SOME SCHEMES WERE THERE.

i shopped for Rs 6600 and wanted a hand blender but they said that the product was not available so they gave me a mini chopper instead.when i brought it to the knowledge of the head of the sales department there, he started giving me lame excuses like you should have booked the product earlier. when i said that i am anyhow eligible for the gift and intimate me when it arrives, he completely denied of the possibility and said it wont happen.
there was no clause mentioned in their card that the products were a subject to availability and when i said the same, he said these small small things are not to be written.anyhow, i went home, disappointed, with that mini chopper. BUT again i was cheated!!!!!!that mini chopper was so useless that in ONE TIME USE ONLY IT STOPPED WORKING!!!!!!!! I AM SO DISAPPOINTED WITH BIG BAZAAR'S SERVICE THAT I FEEL ALL MY 6600 RS HAVE GONE WASTE... I WAS SHOPPING FOR LAST 1 MONTH TO GET THAT BLENDER, BUT IN VAIN. I HAVE NO OTHER OPTION LEFT BUT TO COMPLAIN IN CONSUMER COURT FOR JUSTICE. THIS TYPE OF BEHAVIOR IS REALLY NOT EXPECTED FROM SUCH A BIG BRAND NAME AS THEIRS AND I HIGHLY REGRET SHOPPING FROM BIG BAZAAR NOW!
still the scheme is open but they not have the products that the customers want. this is a fraud that big bazaar had been practicing here from long as i came to know after reading some of the other reviews too.
sonal sharma
resident of manipal
shopped in BIG BAZAAR UDUPI
karnataka
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Aug 13, 2020
Complaint marked as Resolved 
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BIG BAZAAR — Big Bazaar Cheating the customer with delivery dates

We have bought a full Bedroom set from Big Bazaar Satara Road Pune, On 17th Aug 2008. The delivery date promised on my bill is 31 Aug. But when it didnt arrive on that date we were told it would be done on 8th Sep 2008. We acknowledged that; understanding that there may be a delay. We were told that the delivery had almost reached them (the delivery was made from chennai... and they said it has reached Bhiwandi) So they would be doing the Quality checks and then would deliver on 8th of sept 2008. But when we called them on 8th, the reason we got was something diffrent, not they say they can only deliver on 15th sept 2008 as they are out of stock. If they are out of stock how did they took payment from us for that product. Also as they had promised us the delivery saying that the product has reached Bhiwandi; i guess they were just stating utter lies either that time or now. I demand a full refund of my money back, and just tell my fellow people never to buy anything from big baazaar; because of they hignly un-proffesional behaviour... thumps down to Big Baazaar... and a big booo to them... I hope my money is returned back or either the delivery is done as per promised today .i.e. 8th Sept 2008.
Same case here, I recently purchased a dining table worth Rs 5000 (cash memo # T39/22363, Chakan # 2171) on 25th Jan and at the time of purchase I was told that since the volumes are high delivery will be madew on 27th Jan which was pretty fine with me. Delivery not done to 30th JAN. I am determined to cancell the order.

JIban

PHONE : [protected]
BSK 3rd stage bangalore : 85

email: [protected]@gmail.com
almost same thing happened to me in Jaipur..
i will make them pay my time...

BIG BAZAAR — cheating by misleading information

During festival season, we purchased clothes from big bazar. A coupon along with the bill was issued to me stating discount on next purchase without mentioning date of expiry of the offer. At the time of next purchase, they refuse to consider discount stating that the period of offer is over.This is not the first incident with me but I have same bitter experience in past too.
This big/reputed store should not cheat the customers by misleading offers. Last time the product to be given was out of stock and after long waiting/discussions with them I was given substitute product of lower quality.
The customer care executive then try to fool customer and argue that the customer base is due to their various offers but they hide many important terms and conditons

BIG BAZAAR — Misleading Informations

Dear Sirs
I am hereby writing this to draw attention of Public thru this complaint.
Today, I was shopping at Big Bazaar, Subhash Palace, New Delhi. Where I was at CD's & DVD's counter.
I saw at a counter, there was a tag stating "4 for Rs.99/-". When I choose CD's then the Sales Guy said I can purchase only 2 DVD's from this counter. As the DVD's consists of 6 movies, we can take only 2 DVD's.
Whereas, on the tag only.
This is absolutely misleading information from a Big Brand.
This is not a first instance, so I have shared it with Public Also.
Dear Sonal,

Greetings from Future Group. I am Priya. We regret the inconvenience caused to you. This is to inform you that we have taken a note of your concern and we would like to assist you in the same. Please write to us at [protected]@futuregroup.in with your contact details, store details, invoice details and reference id 9251 we will get in touch with you.

Regards,
Priya
Future Group Care
Dear Sonal,

Just a reminder that we are yet to receive any response from your end.

Regards,
Priya
Future Group Care

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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