Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar — Online order delay, as stock not available

salmanbah74

Address:

Mumbai City, Maharashtra

I ordered a Double Bed sheets online from Big Bazar, which was promised me to deliver within a week period. To my surprised it is now 5 weeks, the items I have not received from them yet. I called to Public Relation and got replied, items is out of stock, will deliver as soon as Item available.
I advise to Pubic, never order anything from Big/Future Bazar. They are fraud companies in the Indian Market.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Customer,

I am extremely sorry to hear about your experience regarding your recent order. Let me assure you that at Futurebazaar, customer satisfaction is what we aim for and certainly would like to extend the same to you. Request you to kindly revert with your order number to enable us to communicate with you.

Looking forward for an early update from you end and hope that you would give us an opportunity to bring a satisfactory conclusion to the issue.

Thanks and Regards,
Aditya Pathak