[Resolved] Big Bazaar Sahara Mall Gurgaon — Rude and pathetic customer service at Big Bazaar Sahara Mall Gurgaon | |
Hi, This is to inform you about your services and Rude and pathetic customer service against customers I have a very bad customer service experience with big bazaar, i & my family will never go to big bazaar in future Yesterday i have purchased few items from big bazaar Sahara mall Gurgaon, the cashier and the packer cheated us they scan all the items and took the bill of amount 1170/- rs from me and provide the sealed poly thin containing the items purchased by me, when we came home and open the sealed poly thin we got one item missed in it that is a ladies suit of r Rs 249.50, today we went to big bazaar to find our missed suit on the lost item helpdesk, one lady was there named Shikha behaved very rude to us, she didn't checked the covered of lost items and told to us "Ab kuchh nahi ho sakta, aap ja sakte hain yaha aapka kuchh nahi chhuta" Please help us, we are from a medium class family, 250 rs are a lot to us we need our purchased product or our money refund Our Bill details: Cash Memo: T6/7666 Date: 07/02/2010 Time: 15:28:26 Cashier Name: Rumaraj Big Bazaar, sahara mall Main M.G. Road Gurgaon purchased items: 1. Ladies Suit (Mrp-499/-) on 50% off (Missing item) 2. Microwave Airtight Box Rs--109.65/- 3. Two Ceylon Bed sheet of Rs---749/- 4.Two Face Pack of Rs ----60/- Total Bil I have Paid: Rs 1170/- How can i bear the Rs 250/- loss, please provide our purchased product or refund our money... If i'll not receive any response from your side, i'll never go in BIG BAZAAR and also inform about this customer cheating style to all our family & Friends... Please do the needful.... Regard's Rajpat Pandey +91-[protected], [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Many a times it happens as the system of delievery generated by them proves costly for some persons. You are advised to write directly to the Future Group Managing Director & to all the concerned top class executives about the same.
Otherwise you may issue them legal notices or notice in writing on your own to get your work done. You may write to me personally for further assistance.
Adv. Sourabh Gupta
[protected]@in.com