[Resolved]  Big Bazaar Sealdah — defective mattress

I had purchased a bed from Big Bazaar, Highland park(FUTURE VALUE RETAIL LTD)P.S.Jadavpur, kolkata-75 on 15th Aug. 2011. It was delivered within 10 Days, but while assembling, it came to notice that the rot iron bed was defective. So the assembling could not be done properly, and it laid in the corner of the room(unusable).

Since that day, we had been trying to contact the couple of numbers, provided for any assistance needed. But we are yet to receive any remedy from their side. They have been providing false promises and dates, whenever we give them a call. Sometimes they don't even bother to pick up the call. And what's most disappointing is, one of the number belongs to the Furniture department. your departmental staff has been the biggest liar during all our communications, and has been providing false promises. And notably, also threatened saying that, we are trying our best, and nothing would happen even if we try to speed up the process from our side by escalating it to higher authorities, or even go to the Consumer Forum.

I have made the full payment for the furniture as I needed it badly, and yet suffering to the whims of one of the employees of the so-called-esteemed brand. Soliciting the involvement of the respective authorities in this regard at the earliest. details of bill: vat:[protected], CST.TIN:[protected], iTEM CODE:[protected], DESCR.:QB PROTON 4 Ft.Mt 1 L..Amount Rs.4399.00, cashir Name: shibu amin, st.No.31, Receipt No.0000255, st:4741, ch:164997, tr:1401.

Thinking you,

Name :Tapash Naskar,
Address:kheadah, kol-700150.
Mail address:[protected]@rediff.com .
[protected]@gmail.com.

I bought A Samsung Front loading Washing Machine & Samsung Microwave Oven Convention model on 16/10/2011. The material was delivered on 19/10/2011 evening but no body yet came for the demo. The samsung service centre is telling that my demo order is not yet registered. The sealdah contact number is also not working. Kindly help me out in this matter.

I had purchased a wrote iron bed from Big Bazaar sealdah family center.It was delivered after 30 days and they said it assembling after 7 days.So we waiting for 7 days but nobody came to fix it.since that day we are trying to contact them, they pick up phone and said next day it will fixed up.but 12.3.2012 we also called them, some body pick up the phone but they live the phone without answering me and when we talking about our problem they cut the phone.We are really very much dishearten by their behavior.we have made full payment after that this behavior is expected?