Big Bazaar - Shopping Bag
Sankalp Garg on May 29, 2012
I am a regular customer of Big Bazaar Store from many years.
I am writing this letter to you regarding my complaint about shopping bags.
Today I went to Big Bazaar Store located at Delhi Gate, Agra alongwith my family.
Usually I carry my own shopping bags (cloth bags). Today was no different.
But the staff members told that we are not allowed to carry our own bags (cloth bags) and forced us to purchase bags from Big Bazaar.
Also the staff misbehaved with us and we were hurt very much and for the first time returned without purchasing anything.
It is unfair to press customers to purchase shopping bags from the outlet even if the customer himself brings along shopping bags with him.
Kindly reply me in this regard that whether your store follows such a policy of suppressing customers???
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Future Retail Home Office , FutureBazaar.com , 4th Floor, Tower C, 247 Park , LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083Additional contact available
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