[Resolved] Big Bazaar (Travel Bag Of Milestone - Big Bazaar Brand) — Selling defective travel bags on very high price | |||
I’ve purchased travel bag of Milestone brand at Big Bazar Kothrud, Pune vide bill No. T20/4700 on Dec 26, 2010. The handle of bag broken just after 3 days, fitment of handle was looking completely a manufacturing defect (workmanship problem). I visited Big Bazar, Kothrud on 09/01/2011with defective bag & for my surprise when I tried to show the same to the customer care & store’s person, nobody was in mood to hear me & trying to stress that it was completely my mistake (that I've purposely damadge the bag) & they’ll send this bag to service centre, repair & return it to me. Firstly it is completely a manufacturing defect. After spending worth Rs. 1500/- on a small travel bag any customer will expect to get good life for the same & bag is broken within 2 days & getting repaired bag after spending such huge amount is really very bad experience. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
milestone travel BAGS — POOR QUALITY
PURCHASED 3PCS SET OF TROOLY TRAVELLING BAGS, TROLLEY HANDLE GET BROKED IN ONE JOURNEY , VERY POOR QUALITY, THE BAGS WAS PURCHASED FROM MALAD WEST BIG BAZZAR, NOW THEY R TELLING THAT THERE IS NO GUARANTEE, U GO TO SERVICE CENTER, BUT R NOPT READY TO PROVIDE HE SERVICE CENTRE ADDRESS, PLEASE HELP FOR THE SAME I just bought a Milestone Shell 75 cm yesterday from Big Bazar at Raghulella mall at Vashii. It has a warranty period for 1 year. I want to register the purchase as the manufacturing date is Oct'2012. Where do I register?
I purchased milestone trolley bag.. How I unlock my bag? I forgot my number password
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Jun 13, 2017
Verified Support
Dear Ms. Durga,
Please share your contact number and store details from where you purchased at [email protected] so that I can take it up with the team.
Regards,
Priya
Future Group
Please share your contact number and store details from where you purchased at [email protected] so that I can take it up with the team.
Regards,
Priya
Future Group
Please help me for unlock my milestone trolley bag,
PANKAJ YAGNIK
KANPUR (UP)
[protected]@yahoo.com
PANKAJ YAGNIK
KANPUR (UP)
[protected]@yahoo.com
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
MY HUMBLE RQST TO BIG BAZZAR, NOT TO SELL SUCH CHEAP QUALITY PRODUCTS TO CUSTOMER, WHO COMES WITH TRUST TO BIGBAZZAR WITH THERE HARD EARNED MONEY, INSTEAD I HAD STOPPED GOING BIG BAZZAR FROM LAST 5 MONTHS, ALSO OUR CIRCLE OF 30 FAMILY DONT TRUST BIG BAZZAR FOR QUALITY