[Resolved]  Big Bazaar (Travel Bag Of Milestone - Big Bazaar Brand) — Selling defective travel bags on very high price

Address:Pune, Maharashtra

I’ve purchased travel bag of Milestone brand at Big Bazar Kothrud, Pune vide bill No. T20/4700 on Dec 26, 2010. The handle of bag broken just after 3 days, fitment of handle was looking completely a manufacturing defect (workmanship problem). I visited Big Bazar, Kothrud on 09/01/2011with defective bag & for my surprise when I tried to show the same to the customer care & store’s person, nobody was in mood to hear me & trying to stress that it was completely my mistake (that I've purposely damadge the bag) & they’ll send this bag to service centre, repair & return it to me.

Firstly it is completely a manufacturing defect. After spending worth Rs. 1500/- on a small travel bag any customer will expect to get good life for the same & bag is broken within 2 days & getting repaired bag after spending such huge amount is really very bad experience.
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Aug 13, 2020
Complaint marked as Resolved 
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YES DEAR, I TOO BOUGHT 3 PCS SET OF TRAVELLING BAGS, WHICH GET BROKEN IN ONE JOURNEY ITSELF, LOOKING FOR SERVICE CENTRE OF MILESTONE, TO GET REPAIRED,

MY HUMBLE RQST TO BIG BAZZAR, NOT TO SELL SUCH CHEAP QUALITY PRODUCTS TO CUSTOMER, WHO COMES WITH TRUST TO BIGBAZZAR WITH THERE HARD EARNED MONEY, INSTEAD I HAD STOPPED GOING BIG BAZZAR FROM LAST 5 MONTHS, ALSO OUR CIRCLE OF 30 FAMILY DONT TRUST BIG BAZZAR FOR QUALITY

milestone travel BAGS — POOR QUALITY

PURCHASED 3PCS SET OF TROOLY TRAVELLING BAGS, TROLLEY HANDLE GET BROKED IN ONE JOURNEY , VERY POOR QUALITY, THE BAGS WAS PURCHASED FROM MALAD WEST BIG BAZZAR, NOW THEY R TELLING THAT THERE IS NO GUARANTEE, U GO TO SERVICE CENTER, BUT R NOPT READY TO PROVIDE HE SERVICE CENTRE ADDRESS, PLEASE HELP FOR THE SAME
I just bought a Milestone Shell 75 cm yesterday from Big Bazar at Raghulella mall at Vashii. It has a warranty period for 1 year. I want to register the purchase as the manufacturing date is Oct'2012. Where do I register?
I purchased milestone trolley bag.. How I unlock my bag? I forgot my number password
Dear Ms. Durga,

Please share your contact number and store details from where you purchased at [email protected] so that I can take it up with the team.

Regards,
Priya
Future Group
Please help me for unlock my milestone trolley bag,

PANKAJ YAGNIK
KANPUR (UP)
[protected]@yahoo.com

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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