[Resolved]  Big City Promotions — Useless and frustrating Big City movie voucher

Address:

Bangalore, Karnataka

This complaint is about behavior and poor response from big city promotions.

first of all when I put the request for movie booking they told they'll call 1 day prior to the date I’ve asked for.
I waited but didn't get any call. I only called many times and every time I call on their number, I get the response saying they'll call back within some time for sure. but no response. twice I got call and it got disconnected, though at my end there was no network problems.

When next day I called asking about they didn’t call me back, they gave excuse that I was cutting the call. Why would I cut the call when I am only asking them to book tickets. Moreover they were really rude and way of talking was real bad.

Finally they told there is no slots for next 4-5 days. And agreed on booking a ticket for 27th Dec. they also committed that they’ll confirm the booking one day prior to the date of booking. and now I got a call saying that they have technical issues and they can’t book movies for 1 week. when I asked to talk to a senior person/manager, they told they can provide me tickets in exceptional category. also committed that they'll call back in some time. I am damn sure that they'll again give some stupid reason. what they can give is only false promises and huge frustration, nothing else.

I don’t understand why they are issuing such promotional activities if they can’t handle it.

My suggestion to everyone is to not to rely on these people. I think the amount you’ll save with the voucher will be balanced out with your mobile bills which you’ll be spending by calling them. Moreover you’ll get frustration.