[Resolved]  Big Bazaar — worst service

I strongly agree with this comment.I know bigbazar is not providing good service to their regular customer.

I have purchased a mobile FLY SX210 at 17-June evening from your store located in EDM Mall. It is extremely disappointing for me to purchase mobile from your store because they have sold me defective piece of mobile, which has manufacturing defect. At the time of selling, the sales person committed verbally that if any defect found within 48 hours, they are going to replace the mobile. In the next morning, I found a thin line in the middle of the screen and when I go there to show the problem, they were blaming that I have damaged the mobile and they are going to charge for the repairing. Then I wrote the problem to the fly company and contacted to the service center at Noida Sec-62, they have accepted that this is manufacturing defect. Your sales person have harassed me and blame on me for that defect. In this situation, how can anyone purchase from your store and make good relation with your store chain. So please look into this matter on priority basis so that these type of problems do not occur further more and do let me know the action taken by you on this case.

I can understand ur problem .
Big Bazar is making fool o[censored]s, cheap quality products at higher price and worst consumer support I have ever seen.You must certainly use your consumer right.
Even I have been cheated many times, and this time its was height, I had purchased a pair of shoe worth Rs.775 and the shoe got torn within 10 days when I went their on 14th day they said, if there is any damage after 7 days they will not be responsible .Very funny the manager said probably, I have misused the shoes, I don't understand how can one misuse the shoes.when I said, if this is their attitude towards the customers, i need to go to the consumer court, he said, I should better go and do what I wat to.
So I have completed all the formalities and I will do so.
we, as a customer have full right to raise our voice against such dadagiri of these stores.

You should thank your lucky stars and kiss the feet of the person sending you something other than a Dreamline mattress. We were unfortunate to buy a Dreamline "Reliabilty" king size mattress and it was sagging beyond belief within 6 months. Dreamline no longer does business in the two states nearest our home. We can ship it from Wisconsin back to the factory in Cabot. Arkansas and pay shipping both ways. They decide to "repair", replace, or do nothing. Or, we can haul it across three states to a Dreamline dealer not knowing if they are willing to deal on a warranty for an item purchased from another store. If they would, which seems unlikely, Dreamline would still have to decide what to do. So that would be another expedition back across 3 states. Meanwhile, apparently we sleep on the floor, which actually, would be better than their mattress.

So what do we do with our fabulous Dreamline products? You can look at it as a three dimension wall mural in the trailer or you can call it what it is--"Trailer Trash".

By the way, I believe that Dreamline does business with stores such as you are complaining about.

True,

Even I have lot of problem with Dreamline mattress. My wife developed some spondilytis on the back due to this mattress. Some portion of it looks sunken and some broader. I don't understand why they make such third degree mattress which costs us about thousands of rupees. Its better that we use "khatias" or dari made by local vendor instead of buying these products.

Dear Big Bazar,

My big bazar card number is [protected]. On the 21st friday I went to Big Bazar EA Chennai.

I bought two MxVities biscuits, the pack shows special offer as 99rs, but when I came home and checked the bill it was Rs143 - 23rs only,
Also bought two sets of pillow covers, the shelf showed buy on get on free, so for two sets and the bill showed 298 was charged -so double to what
the counter mentioned.
I think big bazar mentions one thing on shelves and is cheating its customers. It is a big fraud they are playing on customers. some journalists should
check on this and expose Big Bazar for the clever way they are cheating customers.

selwyn mukkath,
[protected]@gmail.com, [protected].