Birla Sun Life Insurance — Promised something else

Address:North East Delhi, Delhi

I had taken a plan from BSLI named BSLI Vision Plan on 17/11/2011.At the time of issue their advisor PRAMOD SARASWAT (Mob. [protected]) Advisor Code DK 1143, explained that though it's plan for my daughter ,my family would get a huge lumpsum amount in case of my death.He also verbally assured that the minimum amount my daughter would get at the time of maturity i.e., 25 years is 35-36 lac . On his assurance I took the policy.
Now on verification I have found that it's totally wrong.The person insured is my daughter and in case of my death my family wouldn't get any money till 25 years i.e., maturity of policy; only the premium need not be paid. Further the promise of 35-36 lac is fake and it will be totally company's decision at the time of maturity how much money will be disbursed and it could be as low as 20lac.
When I tried to verify these facts from him he tried his level best to convince me not to surrender the policy and repeated the above promises.He tried to prevent me from taking any other policy from LIC too.
Now although I am surrendering the policy I am at loss of Rs.12000/- since it will not be reimbursed.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Birla Sun Life
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    550
    Pending
    0
    Resolved
    333
    Birla Sun Life Phone
    +91 22 4356 8000
    +91 22 6691 7777
    Birla Sun Life Address
    One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3., Mumbai, Maharashtra, India - 400013
    View all Birla Sun Life contact information