[Resolved]  Birla Sunlife — misleading

Sir,
i took one plan frm Birla Sunlife insurance(Saral Jeevan) plan.
bt everyone they bult me extra fr Rs799.Whn i chkd wit agent abt the same.He told me tats could be a Bank fault, contact your bank and stop the payments.
but when called my bank and checked abt same, they told me i have 2 policies which i whn checked at my native place they delivered the incomplete paper
one policy has almost a payment of Rs2400 approx(policy number[protected]
and second which i never ever asked fr rs.799 (policy number[protected]
and plus papers which they sent have so much of over writing and they are incomplete
also i tried to contacted customer service about same, bt they were never cooperative.
and told me tat i authorized it

*Also agent asked me for 2 cheques on canceled n one fr payment which i gave them.
nad customer service is telling me that i gave 2 cancelled cheques which i never did.

plz sir, plz look into the matter..

And also i want to knw
that i will stop my policy, will i get the money back which i paid till date.


thank you
Kulpreet Kaur