Blazeflash Courier — company is thief and cheater

Would like to address this mail to the chairman and other directors of the company.

Today I am highly disappointed to even mention in this mail that we are availing your company services from past 4 + years. Inspite of regular complaints about your delays in delivery and your unprofessional approach towards your courier business, we were giving you business and were sending our regular couriers through your company.

But today what you people have done is beyond my imagination, I could never thought of this that you guys can even stole precious goods and articles of the customers.

First time in last almost 4 years, I have sent a watch from Delhi to Ahmednagar worth Rs. 6495/- of Tommy Hilfiger through your courier, docd number:[protected]. We have declared the same to your courier collection agent and also given the photocopy of watch purchase bill to him.

Today after almost 7 days, when courier is delivered to the addressed person in Ahmednagar, she found that the watch was missing from the pack. we immediately called the agency who has delivered the courier, [some wearied Gandhi Courier agency, who is your local associate in Ahmednagar].

When we had a conversation with this person regarding the missing watch, his statement was:

“we got this pack from Blazeflash for delivery, we are just a delivery agent of them, and infact they do not pay us good delivery rates, payouts are so less that even we don’t give them any guarantee of delivery, this is not a new thing for them, every day they find customers complaining about stolen or missing articles. And even if we do this no one can prove it, it passes from so many channels that even many time people have done police complaints about us and even police was not able to do anything against them. Go and talk to the agency you have given the courier, but we can assure you that nobody can get you your watch back.”

And finally we have sent a representative to their office to inquire about the missing watch, the owner of the agency refused to even accept that his “Gandhi Agency” has even delivered the courier. We told him that we are going to lodge an FIR against them and Courier company. He said that we can go ahead and do whatever we can, even lodge an FIR.

His attitude clearly shows that your company is run by Thieves and you guys are professionals in stealing the articles and goods of the customers who avail your services to send their goods and articles through your company.

Will still like to suggest you to return our watch and admit your mistake in this matter.

Waiting for your reply,

RD Acharya
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I think DTDC is the best courier service. All others are either incompetent or chors or both.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Blazeflash Couriers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    286
    Pending
    0
    Resolved
    120
    Blazeflash Couriers Phone
    +91 92 1309 3900
    Blazeflash Couriers Address
    Blazeflash House 2E/8, Jhandewalan Extn., New Delhi, Delhi, India - 110055
    View all Blazeflash Couriers contact information