[Resolved]  Bmtc — Driver doesn't stop at designated bus stops

Bus number KA 01 FA 1334, an air suspension bus from Marathahalli to Majestic did not stop at the bus stop of Richmond Circle despite three women wanting to get down. He then again did not stop around the signal at the actual circle itself. When all three women asked him to stop, he just looked angrily and continued. He finally decided to stop at the Mallya hospital. I have recently undergone a surgery and have been specifically asked to not walk too much - it took me 30 minutes to walk to my office on St Marks Rd. Since it was heavy rush hour, I was not able to get an auto.

I dont know where to complaint against the bus driver. If this forum can communicate this issue for action against the driver, it would be a great service to the citizens.

Description of the driver: Medium height, a moustache and short straight (slightly spiked) hair.
My bus ticket number: M[protected]
Date and Time: 9:00 AM on April 3, 2009.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Complaint comments 

Comments

I received an immediate response from the BMTC CTMO reading as below:

Dear Sir,
BMTC regrets the inconvenience caused. The sadi crew will be warned and necessary action will be initiated. Further it is to mention here that there is no authorised bus stop at richmond circle, therefore either you have to get down at Haz committee stop for richmond circle or you have to get down in corporation stop which are scheduled stop.

With regards

CTM(O)
K.S.Vishwanath
Chief Traffic Manager (Operations)
Bangalore Metropolitan Transport Corporation,
Bangalore.
I received an immediate response from the BMTC CTMO reading as below:

Dear Sir,
BMTC regrets the inconvenience caused. The sadi crew will be warned and necessary action will be initiated. Further it is to mention here that there is no authorised bus stop at richmond circle, therefore either you have to get down at Haz committee stop for richmond circle or you have to get down in corporation stop which are scheduled stop.

With regards

CTM(O)
K.S.Vishwanath
Chief Traffic Manager (Operations)
Bangalore Metropolitan Transport Corporation,
Bangalore.

BMTC — Driver didnt stop at designated bus stops

Bus number KA 01 FA 1334, an air suspension bus from Marathahalli to Majestic did not stop at the bus stop of Richmond Circle despite three women wanting to get down. He then again did not stop around the signal at the actual circle itself. When all three women asked him to stop, he just looked angrily and continued. He finally decided to stop at the Mallya hospital. I have recently undergone a surgery and have been specifically asked to not walk too much - it took me 30 minutes to walk to my office on St Marks Rd. Since it was heavy rush hour, I was not able to get an auto.

I am not sure where I can complaint against the driver. If this forum can get some action taken, it would be a great service.

Description of the driver: Medium height, a moustache and short straight (slightly spiked) hair.
My bus ticket number: M[protected]
Date and Time: 9:00 AM on April 3, 2009.
In front of SJ Polytechnic college near Maharani Circle, majority of the buses will not come to the extreme left i.e., to the bus stop to take the commuters. Some buses though they are on the left either they do not stop or do not open the door to commuters to get in. This is causing very inconveniences to the commuters. Please instruct all the drivers to come to the extreme left to the bus stop and to take the commuters waiting in the bus stop. Some drivers are giving the reasons that they cannot drive towards the right turn if they come to left. That should not be the attitude or motto of the driver, because the BMTC is a service oriented organisation and not a bus at the will of a driver. Please take necessary steps and action to ratify such mistakes. Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2854
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information