[Resolved]  Bmtc — Misbehaviour of 292c bus driver

Dear Sir,

I am a resident of Shirdi Sai Nagar Near K.Narayana pura village and a frequent traveller in BMTC buses from K.Narayana pura to Bangalore City.

Sir,
I am happy to say that, there is lot of changes and improvement in BMTC buses. ex:its cleanliness & neatness, well maintained buses and bus stand. Also many types options of buses like Ordinary, Suvarna, Volvo to reach diffrent types of passengers requirements. When we compare with other states we stand very clearly undisputed No.1, So wherever I go I'll speak about BMTC buses role in Bangalore City. Out of 1000's of buses and many 1000's of staff there are few bad employees are there in the corporation. Now I would like bring to your notice one of the employee. please do the needfull.

Sir there a bus between K.Narayana Pura village And Kempegowda bus station with Root no 292C from 10th Depot on Hennur RD. A driver Mr.Kitty is the regular driver for this bus. His behaviour is very bad that too with ladies. no respect for passengers, he uses singular languages for ladies and students. So everyone scared to speak to him because he is very rough and behave like a rowdy. There is no proper timings for this driver. He will play as he likes. Most of the time he will not come to Majestic. He will come till Shivaji Nagar and go back to Narayana Pura. He will stop at K.Narayana pura bus stop for very very long time in each and every trip. after spending lot of time at K.Narayana Pura he will go to Shivaji Nagar and come back, mainly in 2nd half of the day. If somebody ask him he will say go and complain wherever you want I don't care. he speaks very arrogantly. Also I came to know that, one of his brother is in very senior post in BMTC Office or 10th Depot. So that he will not care anybody. Many of regular travellers complained to depot manager, but no use. Also he motivating other bus drivers not to go to majestic & K.R Market. Now a days other buses started doing the same, So we are finding very difficult to reach home from majestic and market mainly in the evening time. From market there is no buses bet 7pm & 9.30pm there are 2 buses 292 & 293c from 10th depot but they won't come to market

So I request change this 292c bus to some other depot or change this driver and his partner conductor from this route.

Hope you'll take care about this matter and do the needfull to save BMTC pride.

With Warm Regards.,

Tejasvi.R
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Complaint comments 

Comments

BMTC — CLEANLINESS

Hi,
Off late we stopped travelling by BMTC for the following reasons.
1. Busses were not at all clean. Better not to comment on KR market busses.
2. Seats were replaced with fabric with earlier Rexin. Dont feel like touching. God knows who got this Idea.
3. People chew Gutka and spit through the window. If window is not closed, only god should rescue.
4. New busses has more glass walls(for ads purpose). No Air circulation and No shade. Travelling in such busses will be a nightmare during summer.
5. Travelling in VOLVO and Suvarna is very expensive and as good as travelling by Car/Auto.
6. Better not to talk about Bus stands & Bus shelters
Absolutely correct. but i dnt have any other option i have to travel in these worst buses only.
BMTC should take responsibilities.

They are not at all doing responsible job

They are ready to hike the ticket cost.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2854
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information