Fined for not to having ticket because of conductor
I am sidhartha, while coming today(11-06-2012) morning I boarded the bus (Route no -356) from Rupena Nagrahara.Due to the Rush in the entrance I went inside and was waiting for the conductor to collect the ticket but the conductor didn't come to collect the ticket and in the next stop Bomana Halli BMTC authority persons entered to check the ticket since I didn't have the ticket they asked me to give the 10 times the actual ticket amount.Still it was not my fault but they forced me to pay the amount,since it was conductor's fault. After they provide me the chalanI asked them to provide the name to whom I can concern for there actions but they behave rudely with me.They told me they can't give me the full name of the person.
Since I am a citizen of India and I am paying all the taxes so I have the rights to ask questions because I am paying the fined amount.
Because of the negligence of conductor and behaviour of those BMTC people I had mentally harassment.
Could you please let me know for such cases why the person will punished and if they consider it as also conductor's fault what kind of action they will take.
The details are below:
Bus No : TN-2028 (TN not sure since it is not copied properly)
Route : 356
Conductor : Praveen
Chalanal no : Y-11A , 098901
Thanks & Regards,