[Resolved]  Bmtc — Not Issuing a ticket for Bus no KA 57 F51 electronic city route

Address:Bangalore, Karnataka

Hi,
My Name is Pallavi, everyday i travel from St Jhons to Bomannahhalli,in BMTC bus
On 17/9/2013 @6PM near ST JOHNS STOP I Got and bus KA 57 F51 towards electronic city, and the charge from St Jhons to bomanahalli is 12 Rs and i gave Rs 20 to him, conductor gave me 10rs back and asked for 2rs change and went back, i was waiting for conductor to come front at last near madivala he came front and i gave him2rs change he took the money and when i asked for ticket he s scolding me and gave 5 rs ticket no H[protected],I was shocked and asked him, but again he started scolding me..! IS THIS THE WAY THE GOVT EMPLOYEE BEHAVES..? WE ALSO THE EMPLOYEES AND WORK FOR PRIVATE, BUT THE REMAINING 7 Rs , IS NOT FOR ME NEITHER FOR THE GOVT, WHY GOVT IS KEEPING SUCH KIND OF EMPLOYEES, HE HAS CHEATED ME AND ALSO THE GOVT WITHOUT GIVING PROPER TICKET, If he does this to 100customers what is the amount loss for the govt, I HOPE THE HIGHER AUTHORITY WILL TAKE PROPER ACTION ON THE CONDUCTOR,Such kind of employees are UNFIT FOR THE PROFESSION...
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Aug 14, 2020
Complaint marked as Resolved 
Bmtc customer support has been notified about the posted complaint.
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Dear Pallavi,

BMTC regrets the inconvenience caused, Taking note of your complaint the said crew will called for personal enquiry at this office and necessary action will be initiated for his lapses. Further line checking squad will also been deployed to conduct the surprise line check and to take necessary action on them.

ATM(Public Complaints)
BMTC
Dear Sir/ Madam,

Thank u for your reply,
I wish this should never repeat henceforth..
Im very thankfull to BMTC for accepting our complaints,
I really appreciate this..

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