[Resolved]  Bridgestone Tyres India Pvt Ltd — Brand New Tyre -Burst on First Trip

Address:

Ernakulam, Kerala

Hi,

We Purchased 3 Bridgestone Tubeless Tyres from Newbharath Tyres ,Cochin on 24 May 2011 & one of them burst on 25th May 2011 (next day of Purchase)

It was informed to New Bharath on 27th May ,that our brand new Bridgestone Tyre burst at Munnar (first trip after putting brand new tyre).Luckily our Chevrolet TAVERA managed to escape without human accident.

Date of Purchase: 24 May 2011
Dealer: New Bharath Tyres , Palarivattom ,Cochin -682024
Invoice Number: 2297 for Rs 16500 ( 3 tyres)
Blasted Tyre Serial No: CEJ 1611
Model : 205.6 SR15B 390
Vehicle : Chevrolet TAVERA

On 31st May , we approached Newbharath office with the defective tyre & they advised us to take the same to Bridgestone Godown at Tripunithura for Inspection. We were asked to come back again ,as your Engineer was on leave .

Today (01 June 2011) Bridgestone Engineer- Vishnu (+ 91 -[protected]) has declared that the Tyre had no manufacturing Defect & it was our fault that the Tyre burst . We have asked for a detailed inspection report ,which he has denied . He has also denied a Replacement stating that it had no manufacturing defects.

This response & justification from a company of Repute like Bridgestone is not acceptable & requesting Consumer Court to provide justice to consumers like us.


Regards
Ajith Kumar[protected] / C.Aravindakshan ( [protected]) / Shibu[protected]
Vyttila PO
Cochin -682019
Kerala State