[Resolved]  Butterfly Gandhimathi Appliances — Glass stove breakage

Address:Maharashtra

I had purchased a butterfly desire glass top in the month of may 2012. within the last one year the knob has given problems twice and finally today on may 14th 2013 the entire glass top cracked when the cook was making chappati. So much for the much vetted glass top. There seems to be no quality check at the company. The risk it is exposing its customers is unbelievable. Fortunately the cook was able to move away in time otherwise she would have been hurt with the glass shattering around. I have already lodged a complaint with Mumbai dealer from whom I have purchased the stove. I am awaiting the company person to replace my stove as soon as possible.

Padma
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Aug 13, 2020
Complaint marked as Resolved 
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Butterfly — Back site

respected sir / madam
sir i purchase 6 no's of butterfly chairs but 3 chairs are damage in back site this chair i purchase in your dealer Mr Lahoti his shop Name is Shungar Store. last month i meet Mr lahoti he tell me i m trying replace this pcs this buterfly fly chairs this time i purchase he told me if any damage i replace this pis but today he not replace sir /madam my 3 chairs are damage i m sending you damage chairs photo please replace this chairs
Sir / Madam my Email Id is [protected]@yahoo.com please reply me if any transaction

This is to register a complaint of Butterfly 'Desire' glass top two burners. I had purchased the same from a dealer in Dadar in May 2012 and now within a year of buying it the glass top has shattered into small pieces. My cook was cooking chappati and some vegetables when all of sudden the glass completely cracked and broke into pieces all over the kitchen. I have registered a complaint with the dealer who will report the same to Butterfly.
I am awaiting a speedy response from Butterfly.
However the whole incident is extremely shocking and dangerous. My cook was alert to move away in time otherwise she could have been hurt.

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    No. 34, (2nd Floor), Rajiv Gandhi Salai, Egattur Village, Chennai, Tamil Nadu, India - 600103
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