[Resolved]  Canara Bank — ATMs are not properly set up for power off

Address:Bangalore, Karnataka

Hi,

This is the complaint against the Canara Bank. They have setup the canara bank ATM near JP Nagara 1st phase, 13th CRS, Sarakki Gate, J P Nagara, Bangalore - 560078. This ATM properly not handled current fluctuations. I believe they have direct dependency on the state electricity provider. If currents goes of then ATM system will start restart and it will end the transaction improperly. This will cause the customer to suffer one week in chasing the respective account banks for reverting the deducted amount. This should have been handled by the canara bank. If they not properly tested the environment. Why they are allowing the customer to use their system. Could you please take some legal actions on the BANK, so that in future other customers shouldn't face the same problem.
Let me know if you required more details.

Regards,
Niranjan
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Aug 13, 2020
Complaint marked as Resolved 
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