[Resolved]  Canara Bank Tirunelveli Junction — recovery on repaid amount of loan

Address:Tirunelveli, Tamil Nadu

To

The Branch Manager ,
Canara Bank
Tirunelveli – 627 001

Sir,

I am a BSNL Employee paid the outstanding amount of Personal Loan in one lump sum on[protected] at Canara Bank , Tirunelveli Junction Branch and approached the concerned Officer to stop further recovery personaly on that day.

But a sum of Rs.3000/= has been recovered from my monthly salary on demand by the bank. Then demand draft for that amount wrongly recovered on demand has been handed over to our BSNL Employee by the bank for which I had to collect that DD from the BSNL Employee from his premises.

In this connection the concerned Officer of the bank now simply says over phone in reponse my enquiry on[protected] that I should approach my pay drawing officer to stop the recovery and getting a certificate from the bank or otherwise the recovery will be made further.

I am surprised of this practices from a prominent schedule bank by a resposible Officer.


In this connection What I expect from the bank is :

1. Wrong recovery of the loan amount may be refunded to me only with the reasons thereof so that I can maintain my Income and Expenditure Statement with documentary proof since the recovery has been shown in my monthly salary silp.

2. Genuine persons shouild not be affected monitorily, physically and mentally by a resposnsible Officer to deal with the customers. Further I like to have a pleasant reception rather then servces among the public
Yours truly,


C.Petchimuthu, Sec.,Supr., Emp.No.1170/[protected]
Telecom Centre , New Bus Stand , Palayankottai – 627 002
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Aug 13, 2020
Complaint marked as Resolved 
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Comments by the complainant

1.I have sent a letter with the facts to the Manager, Canara Bank Tirunelveli Junction on[protected] to sent the refund with the facts to my work place.

2.Telegram also sent the above address on[protected].

3. My Pay Drawing Officer at 16.00 hrs has asked me over phone on[protected] to collect the cheque for Rs.3000/-(from his office) issued by the Canara bank for the excess recovery made from my salary drawn
on[protected].

4.Details / Facts with regard to wrong recovery / refund for the two months are not sent to me by the bank.

5.Formalities like “ No due certificate to be issued on[protected]“ is not issued to me.

Conclusions: There is no hope with the bank.They never feel what I expect from them.In this connection I propose to request my Pay Drawing Officer to credit my Salary to canara bank at once. I also fell that no one will accept this practice of Canara bank. However this complaint may kindly be dropped. Now what my prayer is " No one should be suffered like me "

Thank you for permitting me to place my complaint and comments in this valuable web site.

Yours truly,

C.Petchimuthu, Sec Supr (O),
Telecom Centre, BSNL,
New Bus Stand,
Palayamkottai- 627 002
In continuation of my complaints regarding recovery for the closed loan account, it is kindly informed that I have received the bank’s ‘ DD for Rs.3000/-“ from my Accounts Officer thro’ my friend.

And I have received a letter from canara bank Tirunelveli junction mentioning the details / facts with regard to wrong recovery / refund for the two months and “No due certificate “ from the bank on 08-10.2010.

I am very thanful for this web site in solving the problem immediately.

Thank you


Yours truly,

C.Petchimuthu, SS(O),
BSNL, New Bus Stand,
Palayamkottai 627 002

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