[Resolved] Catwalk Shoes — Feel cheated!!! | |||
Hi, Was a fervent fan and buyer of catwalk shoes till the incident that took place at Mega Mall few days back. I happen to visit the Catwalk store in that same mall and selected a pair of sandals.As it was a little over budgeted i enquired the sales guy(nt able to recall his name) about the "sales season" in catwalk.He replied "madam next week"..and yes my next question to him was "there is a possibility of this pair to be in the sale right" to which he confident replied "NO MAM..I GUARANTEE THIS PAIR WONT BE THERE AS ITS A NEW ONE"..I trusted him and bought the same. Yesterday i went to Infinity mall with my sister as she wanted to pick shoes form catwalk and "What did i see" the same pair which i bought the other day in 1500 was very much there in "sale" for 844Rs/-.I FELT CHEATED DEJECTED TO THE CORE.....Had that guy told me "madam i dont know if the same pair will be there of not" it would have been a different story but just for that day sales to happen he did not and simply fooled me". I also come from a service industry and the last thing we could do is THIS. I paid 1500Rs for that pair and need a RESOLUTION asap. i have taken form Infinity mall their Ops Head No "Sameer" but could not get through him yesterday. WATING FOR REPLY/RESOLUTION IN ANTICIPATION. Pragati Chugh [protected] Mumbai Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Pair taken in Apr (Model 7277, Bill no 761), for party, post wearing one time it was given for material peel off issue at Pune store (Inorbit). Post 1.5 month of follow up the pair was done a patch work repair and returned with a rude customer service. The pair again worn after 2 months, had the same issue recurr and the customer service denies to repair it.
The material used is PATHETIC, it peels in one wear, the Customer Care is RACIST and deny any support knowing their QUALITY IS WORST!
No wonder they have to go for online deals to clear stock.NEVER BUY CATWALK, it is WORST than ROADSIDE SANDALS
CHEAP and USELESS IS THE word!Talked to Shagupta Khan(Emp code 1004), full useless service too!