I am also a victim of such mislead information.
I came to know about Chanakya IAS Academy and went to their Ahmedabad Branch to enquire about the course, exam and most important my eligibility for the same.
Their staff Ms. Mala who attends to enquires was there to attend to all my queries and my very first query was regarding my eligibility for this exam as per the age criteria .. ( at present 29yrs and will be 30yrs in April 2013). Ms. Mala reconfirmed to me min. twice that i was eligible for this exam and to top it she also commented that i was not their first such student.
Later I paid the fees and when the classes started, the faculty who came from Delhi to teach us, was discussing about syllabus and at that point he discussed about the age criteria and that is when i came to know through him that as per the age criteria, i was not eligible to appear for the exams. Later when i asked for the refund they refused to pay saying they have a non refundable policy. Same day in front of our faculty i asked Ms. Mala if as per my age criteria was i eligible for the exam and she once again in the faculties presence accepted that i could appear for the exams.Then knowing about what mistake she had made, Ms. Mala informed me, that she had informed the same to the concerned people and would revert back soon. Later when i started doing a followup i found that Ms. Mala was not available in the office (either she is on leave or has left the institution) and while i discussed the same with the other person in the office, they said that the Fees is non refundable. I had tried to meet the centre head who was said to be busy those days (as per Ms. Mala) and so i was not able to meet her. Henceforth, i wrote an email to the center head Ms. S Khan and their director Mr. A. K Mishra but to my surprise none of them reverted back to my email. It is more than 15days and i have not received any reply from their side.
I am shocked to know that i was given a false information and mislead by the institution and in this manner they have cheated me of rs. 50000. Henceforth i wish to go ahead with the consumer forum regarding this complaint...