[Resolved]  Chase credit card — interest rate hike

I have been a chase customer for 7 yrs. I make my payments on time and when I have extra I will pay more than minimum. I just got notice that on July 1 the new purchase interest rate goes to 17.24%. I started at 9% it is now at 12%. I called and told them I will cancel my card. I can't believe that after getting billions of dollars they will jack up the interest rate of customers who pay ontime and have been loyal. I told them they were part of the problem with the economy not turning around because they forget it is the consumer who will stimulate growth. They hit me with more fees and interest I won't use their card. Anyone who has their card should cancel it.
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Aug 14, 2020
Complaint marked as Resolved 
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Chase credit card — lieing to customers

I HAVE HAD A CREDIT CARD AND CHECKING ACCOUNT WITH CHASE BANK SINCE 2005 OR BEFORE. I QUESTION THE INTEREST BEING CHARGE ON MY CREDIT CARD AND THEY TOLD ME IT WAS 32%, BUT IF I WANTED TO STOP THE INTEREST BEING CHARGE THEY COULD HELP ME BY PLACING THE CARD ON STOP FOR 6 MONTHS AND THE INTEREST WOULD BE ONLY 2%. WELL I TOOK LESS THEN THE TIME NEEDED TO PAID 1, 300.00 AND AFTER PAYING ALMOST THE AMOUNT THEY TOLD ME THAT MY CARD WAS NO LONGER AVAILABLE TO BE OPEN. THIS WAS NOT THE DEAL, MY FAMILY AND I BANK WITH YOU R BANK INCLUDING MY DAD INVESTMENT WITH CHASE BANK, I HAVE ALWAYS KEPT A HIGH BALANCE ON MY ACCOUNT BUT I WILL GIVE YOU ONE MORE CHANCES TO GIVE ME MY REWARDS AND OPEN THE CREDIT CARD THAT I HAD AND IF NOT YOU GIVE ME NO ALTERNATE BUT TOO CLOSE THE ACCOUNT WITH CHASE, INCLUDING MY DAD INVESTMENT WITH CHASE.I AM A VALUABLE CUSTOMER TO CHASE, BUT DONT NEED TO BE TREATED OR LIE TO.

THANKS JOSEFAT OLGUIN III
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