[Resolved] Chennai Mrts - Southern Railway Complaints & Reviews - — Regarding issue of balance amount

prakash.narasimhamoorthy

from Pune, Maharashtra

Address:

Chennai, Tamil Nadu

I usually travel during week ends to chennai from bangalore. I am residing in Mylapore. So, I usually catch a MRTS train from Park Town Station. When ever, I am trying to get the ticket from the counter in Park Town Railway Station, they asks for change. Even though the ticket cost is Rs.5 the person asks for the change. Every time I give him change regularly. Last week when I travelled to chennai, I didn't have the change and I gave him Rs.10 currency note. For that, he used abusive words and slangs and said that he don't have change at all. He asked me to wait till he receives change. So, I waited for some time. And after some time he throwed me the balance Rs.5 from his drawer(which is already existing when I asked for the change for the first time) and used abusive words for it. Since the person is very old(around 60-65), I can't argue with him. I am writing this mail with pain hearted. Can this forum take severe action against these kind o[censored]seless ppl in Government offices.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

princechennai

from Ernakulam, Kerala

I agree this. This is one of their usual attitudes.

Please log you complaints in these ways

Email: [protected]@sr.railnet.gov.in

You can mail your complaint to:
Sri .JOHN THOMAS
CHAIRMAN, Public Grievances
Additional Divisional Manager
Chennai Division, Southern Railway
Divisional Office
Park Town, Chennai - 600 003.
Ph.[protected]

You can fax your complaint to[protected]

prakash.narasimhamoorthy

from Pune, Maharashtra

thanks a lot sir

prakash.narasimhamoorthy

from Pune, Maharashtra

Thank you once again...The issue was reported to the above mail address and considered as severe.

badvinz

from Chennai, Tamil Nadu

The Chennai MRTS is getting crowded everyday. The number of people using this service is ever increasing. Requesting to make all 6-car trains to 9-car trains. This will ease the crowd before someone dies.
Also, the MRTS stations are very dirty and stinks all the time. There are stray dogs which may get violent sometimes. In the issue of public safety and hygiene the officials must take the responsibility to have the stations cleaned regularly and make it safer.