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chevrolet beat LT

 
4 Reviews
  raghavpraveen

Careless attitued of GM employees

From the day i booked the beat car in January 10, the GM dealer Regent Automobile started commiting dates but everytime they fail to fullfill the commitment and after reqular follow up i got the delivery of black beat in place of red and at the time of delivery lots of accessories was not available then the Showroom manager promised me they will deliver the accessories at my place but till date i haven't received the same.

After few day my car met an accident and sent to Aravali auto on 6th March 10 for the repair, And you will suprise that they had commited me to deliver the car on 25th March 10,from the day one i use to follow up but the response of the workshop employees is very poor and i use to sit at the workshop to get the job done and finally i got my car after one month from the commited date i.e. 26/04/10. So services of the company is really very pathetic and this is my first time i had turned up to GM but in future i will make sure not to go with GM and request my friends also not go for GM cars. And now i had planned to sell the existing Beat due to the same unprofessional behavious and the performance of the car because their is no pick in car and the fuel average is worst.

Careless attitued of GM employees

3 Comments

Comments

 
Hi,

Hope our service executives were helpful in sorting the issue post your complaint – We thank you for your patronage.

Regards,

Team Chevy
 
I completely agree with raghapraveen regarding the bad attitude and irresponsible behavior of the GM employees .

I took delivery my Beat LT from Orange Auto, Hyderabad in March 19th and from the fay I took I am getting noise from the rear seat in bumpy roads. I made complaint to the workshop engineer during the first servicing but found that the issue is still not resolved. I complaint the same to the service engineer at the showroom, who noticed the problem and told me that the issue will be fixed in a day or two, I will get a call from the workshop to pickup the vehicle from my home but I didn't get any call till now even after one month.

Few days later I got a call from the customer care regarding the feedback of the vehicle, that time I even complaint the same, they assured me that they will take action but nothing happened till now.

I am completely pissed off with the service provided by the workshop/showroom engineers, for providing service.
 
I do agree with the above I have also raised my conern to the highest level of GM-India related to false promise done with me by the Senior Sales Executive of their dealership while taking booking of the product just within 15 dyas of launching of product.

After esclating the issue at the highest level of GM-India now I am feeling cheated by the GM-India as well as their dealearship . I have all the copies of mails exchanged with them whch will be posted at complaint board for the information of reader.

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