[Resolved] Club Mahindra Holidays — Club Mahindra membership cancellation | |
Hi, I was visited by one Ms. Mangalya, Club Mahindra representative Bangalore in December 2009 and spent time hearing their offers. When I told them that I needed time to think about the offers, they said that I could block a membership immediately and if I didn't like it then I could request for a cancellation within 10 days. Under this condition, I agreed to have the initial fee to be paid from my credit card. Needless to say, I didn't like the offers and so I requested for cancellation of membership. I called up Mangalya and spoke to her regarding the same. She said that she will take care of the same. However i got a email confirming my membership although i do not want to be a member. I have been in touch with the cutomer relationship manager and branch manager. However nobody is interested in helping me. Although someone has got in touch with me they insist that i become a member and that i will not be able to get the money back. I have also written a letter to the MD but there has been no response. Would someone please be able to tell me which consumer forum/ court can I approach so as to bring Club Mahindra to redress my grievance? And how can I go about doing this? Was this information helpful? | |
Dec 6, 2016 Complaint marked as Resolved Verified Support Mar 01, 2010 Club Mahindra Holidays Customer Care's response Dear Mr.Balachandran, Thank you for voicing out your concerns through this forum. In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you. May I request you to kindly acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra | |
 6 Comments | |
Comments
Dear Sridharan,
Thank you for voicing out your concerns through this forum.
In continuation to your interactions with us, we understand that Ms.Nirmala Singh(Member Relations Dept) is in touch with you to address your concerns to your satisfaction.
May I request you to kindly acknowledge the same.
In the meantime, for any further queries please write to my email - indu.[protected]@mahindraholidays.com.
Thank you for giving us an opportunity to be of service to you.
Regards
Indira
Member Relations
Club Mahindra
Thank you for voicing out your concerns through this forum.
In continuation to your interactions with us, we understand that Ms.Nirmala Singh(Member Relations Dept) is in touch with you to address your concerns to your satisfaction.
May I request you to kindly acknowledge the same.
In the meantime, for any further queries please write to my email - indu.[protected]@mahindraholidays.com.
Thank you for giving us an opportunity to be of service to you.
Regards
Indira
Member Relations
Club Mahindra
Write to the CEO at Ramesh.[protected]@mahindraholidays.com
Dear Sir,
i am also member of club mahendra any membership no. is 23499533 and i have paid Rs.16833/- on 12.06.2011 and immediately withinn that month i have asked for my refund then what they are saying you will get 35% to 40% refund after some times they are saying that you want get your refund as per law even i am also facing the same problem fedup with club mahindera if this type of behiviour of this company that means they lootifying to the customers. not only that every staff is dirrent diffrent reply if you can tell where exactly i have to lodge the complain and asked for my refund. please help me.
regards
H. Bhanshali
contact no. [protected]
i am also member of club mahendra any membership no. is 23499533 and i have paid Rs.16833/- on 12.06.2011 and immediately withinn that month i have asked for my refund then what they are saying you will get 35% to 40% refund after some times they are saying that you want get your refund as per law even i am also facing the same problem fedup with club mahindera if this type of behiviour of this company that means they lootifying to the customers. not only that every staff is dirrent diffrent reply if you can tell where exactly i have to lodge the complain and asked for my refund. please help me.
regards
H. Bhanshali
contact no. [protected]
this is a froud company
no wor to say to club mahendra
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
I visited the Club Mahindra Ghatkopar East franchisee outlet in November 2008 and spent time hearing their offers. When I told them that I needed time to think about the offers, they said that I could block a membership immediately and if I didn't like it then I could request for a cancellation within 7 days. Under this condition, I agreed to have the initial fee to be paid from my credit card. Needless to say, I didn't like the offers and so I requested for cancellation of membership. I corresponded with their [protected]@clubmahindra.com service center and with their call center executives regularly, however, even after almost 10 months, there has not been any response from their side. I even corresponded with their marketing executive (Hemant Kumar), however, I have heard only false promises of someone getting in touch with me soon. Nobody has contacted me yet for this matter and I keep corresponding with the company representatives continuously.
Would someone please be able to tell me which consumer forum/ court can I approach so as to bring Club Mahindra to redress my grievance? And how can I go about doing this?