[Resolved] Club Mahindra Holidays Membership — submission regarding club mahindra membership | |||
Sir i am surprised that in this type of company there is no listening to the customers i repeatedly requested to u and ur representatives that mine is an 33 years membership and pls kindly look into the matter and do the corrections but no one bothered abt it . Strange! I now think that u people r bothered abt ur money only no abt ur customers. this is Good. this is my 3 letter to u and i am sending u the copy of the letter which i wrote to u earlier. hi sir i am an esteemed memeber o[censored]r world known and esteemed company In 2004 ur executive mr. RS Pandey came and offered a lifetime membership to me He told me that i will get many benefits if i become the member of his company i was highly excited abt the offers and was happy that i am getting a good opportunity to be associated with this esteemed company. he told me that total offers will be more then rs. 50k . i was just thinking abt it then your other executive Mr. sameer seth and rajesh gandhi came and told me that i will be offered 33 years membership which will be valid to go to all the club mahindra resorts and even to abroad also under exchange program through rci they also told me that i will be offered a sony handicam and two welcome weeks and 5 years rci membership and many other offers also i[censored] joined now so i readily agreed and joined but to my surprise when my weeks lapsed notice came to me i immediately contacted the chd office (membership was afterwards transfered from delhi office to chd) they told me that u r given 25 years membership and in this membership this will happen . I was totally shocked and i feel like been cheated by such a big company which i never expected from a company like this more over i was not given my offers like handicam and all then i went to chd office i meet miss ankush and mr sarvesh kumar and i also came to know that my some dues r pending so they didnt release the gift but abt the lifetime membership they had no answer. i was also told that both mr sameer and mr rajesh had left the company so they cannot be contacted. i was being cheated by these two heads of the company and no one is ready to listen me when i checked my bank passbooks a payment of 10070 has been withdrawn from the bank and it is not showing in the statement of the membership i gave them the photocopy of the passbook and they assures me that this problem will be solved but it will take time then a members meet was held at panipat i was also invited so i also went there thinking that there my problems will be solved Mr Ritesh Sharma the branch manager meet me there he listened to me very patiently and assured me that he will try to resolve all my problems i came back back with a feeling that this company is not a deaf company but till date there is no solution to my problems many phone calls from the company came from different persons who came in the company and enquired abt the pending money but no one is ready to solve the problem then mr.perminder called me from delhi office and assured me that my problems will be resolved but i have to come to delhi so i went there immediately thinking that he will not also left the company like others but when i reached there he was not there and mr. tanveer met me there he listened to me patiently and told me that mr. satnam from chd. can solve the problem i m tired of being travelling between chd and delhi but still no solution i was being cheated by such a big company and after this type of harrasment which i m facing i decided to write to the company directly i hope my original 33 membership will be given with the gift worth rs. 50k i hope that i will not be disappointed this time i hope u take action and not make me to change the impression i m having abt such a big company. sumeet garg membership no 37898 pls look in to the matter and pls do something to satisfy so that my remedies can be given hoping for a positive response and i[censored] cant do the 33 membership i request u to kindly renew my membership from now so that i can be able to enjoy my weeks fully and also do the remedies quickly as i am fad up doing my submissions before different representatives thanks sumeet garg membership no 37898 Was this information helpful? | |||
Sep 1, 2016 Complaint marked as Resolved Verified Support Apr 24, 2010 Club Mahindra Holidays Customer Care's response Dear Sumeet, Thank you for voicing out your concerns through this forum. In reference to the review as posted by you here, I have made note of your concerns. Iam personally coordinating with the concerned branch to sort your concerns. Please be ensured that I will revert to you as soon as possible. Regards Indira Member Relations Club Mahindra | |||
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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