[Resolved]  Club Mahindra Holidays Membership — submission regarding club mahindra membership

Address:Kurukshetra, Haryana

Sir i am surprised that in this type of company there is no listening to the customers
i repeatedly requested to u and ur representatives that mine is an 33 years membership and pls

kindly look into the matter and do the corrections but no one bothered abt it . Strange!
I now think that u people r bothered abt ur money only no abt ur customers. this is Good.
this is my 3 letter to u and i am sending u the copy of the letter which i wrote to u earlier.

hi sir
i am an esteemed memeber o[censored]r world known and esteemed company
In 2004 ur executive mr. RS Pandey came and offered a lifetime membership to me
He told me that i will get many benefits if i become the member of his company
i was highly excited abt the offers and was happy that i am getting a good opportunity to be

associated with this esteemed company. he told me that total offers will be more then rs. 50k . i

was just thinking abt it then your other executive Mr. sameer seth and rajesh gandhi came and told

me that i will be offered 33 years membership which will be valid to go to all the club mahindra

resorts and even to abroad also under exchange program through rci
they also told me that i will be offered a sony handicam and two welcome weeks and 5 years rci

membership and many other offers also i[censored] joined now
so i readily agreed
and joined
but to my surprise when my weeks lapsed notice came to me i immediately contacted the chd office

(membership was afterwards transfered from delhi office to chd) they told me that u r given 25 years

membership and in this membership this will happen . I was totally shocked and i feel like been

cheated by such a big company which i never expected from a company like this
more over i was not given my offers like handicam and all
then i went to chd office i meet miss ankush and mr sarvesh kumar and i also came to know that my

some dues r pending so they didnt release the gift but abt the lifetime membership they had no

answer. i was also told that both mr sameer and mr rajesh had left the company so they cannot be

contacted. i was being cheated by these two heads of the company and no one is ready to listen me
when i checked my bank passbooks a payment of 10070 has been withdrawn from the bank and it is not

showing in the statement of the membership
i gave them the photocopy of the passbook
and they assures me that this problem will be solved but it will take time
then a members meet was held at panipat
i was also invited so i also went there thinking that there my problems will be solved
Mr Ritesh Sharma the branch manager meet me there
he listened to me very patiently and assured me that he will try to resolve all my problems i came

back back with a feeling that this company is not a deaf company but till date there is no solution

to my problems
many phone calls from the company came from different persons who came in the company and enquired

abt the pending money but no one is ready to solve the problem
then mr.perminder called me from delhi office and assured me that my problems will be resolved but

i have to come to delhi
so i went there immediately thinking that he will not also left the company like others but when i

reached there he was not there and mr. tanveer met me there
he listened to me patiently
and told me that mr. satnam from chd. can solve the problem
i m tired of being travelling between chd and delhi
but still no solution
i was being cheated by such a big company
and after this type of harrasment which i m facing i decided to write to the company directly
i hope my original 33 membership will be given with the gift worth rs. 50k
i hope that i will not be disappointed this time
i hope u take action and not make me to change the impression i m having abt such a big company.


sumeet garg
membership no 37898





pls look in to the matter and pls do something to satisfy so that my remedies can be given
hoping for a positive response
and i[censored] cant do the 33 membership i request u to kindly renew my membership from now so that i can

be able to enjoy my weeks fully
and also do the remedies quickly as i am fad up doing my submissions before different

representatives
thanks


sumeet garg
membership no 37898
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Sep 1, 2016
Complaint marked as Resolved 
Verified Support
Apr 24, 2010
Club Mahindra Holidays Customer Care's response
Dear Sumeet,

Thank you for voicing out your concerns through this forum.

In reference to the review as posted by you here, I have made note of your concerns.

Iam personally coordinating with the concerned branch to sort your concerns. Please be ensured that I will revert to you as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
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    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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