[Resolved]  Complaint Against eBay — Terrible experience of ebay - Complaint against ebay for buying kids ball and suspended my account

Address:

Maharashtra

Hi,
I got a promotion coupon from ebay.in for Rs 75 to use on minimum of Rs 80 purchase which i used on item code[protected]Magic ball color changing kids toy return). I used paisapay with discount voucher and paid Rs 20 to the seller.

Next day I am getting message of cancellation of product purchase and suspension of my account. When i contacted ebay they are saying its confidential and we can not disclose you the reason of suspension. I need help in this case i am just a layman and how can they suspend my account without intimating me and telling me the correct reason.Request you to please take some action against company on this policy and its company false if they are allowing to proceed in purchase which is not complying to their policy they could have the invalid message dialog box if somebody is trying to make purchase against their policy.

I believe they are taking advantage of being number 1 in e business, they are taking advantage of their monopoly and harrassing customers. Pls do something and take some action against ebay for such policy.
Instead of blocking customer account they can make their systems and policies better. They can put invalid message dialog box when somebody goes against their policies. I am really surprised on ebay policies they are really horrible. I did not think online shopping can be too bad. It is not about money it about trust.

Regards,

Ritu Jain