[Resolved]  State Bank of India — Credit card statement not recieved

I had an gold SBI credit card. The statement for this card was sent regularly before the due date by SBI and hence i was able to pay the outstanding amount on time.

But 3 months ago, i was given an option of changing my gold card to plantium card which i accepted thinking i would have more benefits.

After this, I was not recieving the credit card statement on time and i was not able to view it in the website of sbi either. Because of this i was not aware of statement amount and also the due date. And so i couldnot pay the money. Recently i got a statement which again is after due date has the outstandi ng amount double than what i actually spent with the credit card. Those are interest added.

Please respond to this as soon as possible.

Regards,
Shruthi
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Aug 13, 2020
Complaint marked as Resolved 
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1. I am depositing cheque at my nearest sbi br. 3-4 days before due date. But every time sbi card divn. impose penalty and on request time and again, the same is not waiving.

2. Not receiving card statement in time for which exact amount to be deposited to bank is quite in the dark.

3. statement receiving 2- 3 months later and at a time

pl. help.
Now i am out of india thats way i am not aware of statement amount and also the due date. I AM not able to view it in the website of sbi either. Because my card is expaird my card no is [protected]
pls ragistar me to net statment and gide me how to see the statment
regards
AMOL
i have not received statements for two months so i could not payments.pl.take a note and send the same.
i have not received bill payment of my credit card dated 20/12/2009
I am holding SBI cre. card. I had 250+ credited in to SBI cre. card. I have not swap that dard any where and for month of feb 2010 they charge me IRs538.04.

As I informed you that my IRs200+ is credited in SBI then without any swap why they are charging me?

mahamuni [protected]
Sir,

Since two months I am not receiving any credit card statement, as such I am not able to view the billing of credit card No. [protected]
Kindly send the same .
Regards
K.Harinarayanan

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