[Resolved]  Croma / Acer — REPAIRING

Address:

Mumbai City, Maharashtra

I PURCHASED ACER LAPTOP ON 16.03.2012, I FACED PROBLEM ON 14.08.2012, I APPROACHED CROMA MULUND MUMBAI & THEY ASKED ME SUBMIT AT ACER WORKSHOPE & I SUBMITED SAME ON 16.08.2012 & THEY REJECTED TO REPAIR ON 26.08.2012 AS SERIAL NUMBER NOT AVAILABLE ON MOTHERBOARD, AGAIN I APPROACHED CROMA FOR SAME ON 28.08.2012 THEY PROMISED ME THAT I WILL GET MY LAPTOP ON 01.09.2012 IN WORKING CONDITION BUT THEY AGAIN FAILED AND THEY PROMISED ME AGAIN THEY WILL FORWARD ME IN WRITING FROM OFFICIAL ID OF CROMA MANAGER MR DIXIT REGARING REPAIRING & I WILL GET ON 05.09.2012 OTHER WISE THEY WILL GIVE ME REPLACEMENT BUT AGAIN MR DIXIT FAILED TO EMAIL ME COMMITMENT.

I DONT THINK TO REPLAIR LAPTOP TAKES 21 DAYS FOR ANY COMPANY IF THAT IS UNDER WARRANTY

NOW, PLEASE HELP ME WHAT I HAVE TO DO

MY CONTATC NUMBER - [protected]