[Resolved] Croma Chennai (T. Nagar) — Fraud

yashmith

from Chennai, Tamil Nadu

Address:

Tamil Nadu

recently i ve booked for a LG LCD TV worth Rs.42,000 for which ive made an down payment, so d dealer promised me to deliver within 2 weeks of time, but he din keep up his promise. after the course of time he called back to me and asked me to withdraw my booking as the TV i've booked for is no more available. so i ve been made to go for an alternate product (worth 38,000) which is a SAMSUNG TV of same config. The dealer inturn promised me of refunding the difference amt by cheque aftr two days of time. when i went der to ask him abt d refund after the defined time the dealer gave me an irresponsible ans that he has given me the refund money by cash as on that day itself. The justification he gave me was very frustrating as he s trying to blame me.
This incident is the worst case fraudulent act i ve ever come accross when dealing with a branded showroom
like[chroma chennai(T.nagar)].
Branded show rooms = THRUST
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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sarathkumar V

from Pune, Maharashtra

I got a Water purifier from Chroma, which they promised to deliver the next day. But it got delivered only a week later. They couldn't even keep us informed about the delayed delivery. When we tried contacting them, the otherside was always engaged and we had a tough time contacting them. I advice all not to buy any product from Chroma which needs to be delivered home, the response and attitude is very very poor.

Chitra.M

I bought a chroma rice cooker a few months back and now it is not working. I thought that chroma would give us a good product but I am totally disappointed. I want to give it back to chroma as a gift for giving me such a bad product. When I asked for the service centre also I did not get a proper reply. I will never buy any product from chroma henceforth.