| Address: | Thane, Maharashtra |
Dear Sir,
I have purchased motorola milestone mobile on Croma store ( Oberoi mall ) on 10 th Dec 2010 and bill number is[protected] and after 6 month i found some defect in mobile the i will contact to Public desk ( Croma Oberoi mall ) that time his gave me wrong address of service centre ( Borivali ) then i went to service centre( REDINGTON INDIA LTD ) on 25 th June 2011 for repairing that time service centre lady said you will get mobile in within 7 days but after 1 month i have not received mobile from service centre.then i contacted croma marketing departmnet ( Oberoi mall ) Mr.Dipender and Mr.Balan both are lier.both said your mobile is ready you collect from Service centre then i reached to service centre that time service executive said your mobile is not ready.dipender and balan not cooperated with customer and giving truthfully answer to customer.last 1 month i daily follow up to service centre but service centre also not cooperated with me.
toady i also follow up to service centre she said mobile not coming from chennai and chennai service centre also couried on friday.
Croma also took 2 years warrenty amt 975 /- extra and mobile price is 21999 Total amt is 22974 /-
Kindly take necessarily action on both centres
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