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Electronics & Appliances
Croma

Croma Retail — **Issues not resolved**

Address:Aurangabad, Maharashtra

I purchased a refrigerator on 15th June 2012, from croma Aurangabad Retail store.
Since last almost 3-4 months i am taking follow up to croma. In my refrigerator, moisture is arising & resulting into vegetables into wastage.

the engineers have visited 5-6 times and every time they are just checking the temperature of refrigerator & stating that the refrigerator is ok in condition.
Either the engineer is unable to find out the technical issue or they are just killing the time to cross the warranty period.

I have spoken to Croma Aurangabad retails shop from where i have purchased the goods, they have simply raised the hands not to repair it.


request you to please assist how to go ahed legally.

Regards,

Uday Patil
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Comments

Dear Uday Patil,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Reply
my contact details are as below..
M [protected]
email - uday.[protected]@kotak.com; udai.[protected]@rediffmail.com
Reply
Dear Uday Patil,

Thank you for sharing your contact details.

We will get back to you shortly for the resolution of your issue. In the meanwhile, if you wish to get in touch with us, do feel free to call us on[protected] or SMS <CROMA> to 56677 and we will call you back.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Reply
Dear Uday Patil,

Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected]. You can even SMS <CROMA> to 56677, and we will call you back.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Reply

MOBILE NOT WORKING

I BOUGHT CROMA CRCB 2093 MOBILE ONLINE 6 MONTH BACK, BUT IT IS NOT WORKING, AND SERICE CENTRE NOT AVAILABLE IN NORTH DELHI
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    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
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    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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