[Resolved]  Datawind Aakash — CHEATERS & IRRESPONSIBLE AUTHORITIES

Address:Mumbai City, Maharashtra

Date 26 April 2012.

Respected Sir/ Madam.
I had purchased an Aakash Tab from N Carry bearing Order Number:[protected] in which they had been cheated by not providing the 2GB S D Card which was to be recieved along with the Tab as it was commited by their officail's to be recieved in another 5 working Days but Till date i hav e not received the same.
Secondly after a long fight with the Ncarry they neglected to send the same. After that the Tab which I had received is not supporting the SD Card, MP4 or Video is not supported.
As & when contacted to Datawind Official they had sent me the below mentioned Mail stating you have to reprogram your device.
To reprogram your device just follow the link and the instructions below.
1.Download the reprogramming files from www.ubislate.com/reprogram.zip
2.Unzip the files and load them on your empty USB/Pen drive.(make sure files should not be contained in any folder) 3.Put your device on charging(make sure that your device is in OFF mode
before reprogramming).Connect the USB/Pen drive to your device when your device
is off. 4.Power on the unit and wait for 2 minutes.
5.After reprogramming unit will be turned off automatically.
6.Remove the USB/Pen drive and power on the unit.
7.After your unit boot on, you will get "Calibration screen" for calibrating the screen.
8.Press the point with some sharp pointed thing or Pen for atleast 4 to 5 seconds then release, it will be shifted to next corner.
9.Do the same one by one, your screen will be calibrated and device will boot up within few minutes.

It diidnt worked even though after a repeated contact's Ihad been treated like a Baby I have to LISTEN FOLLOW & go through all the procedures of Reprograming the device keep on changing the Pen Drive etc.
At last when it all failed I had been assured that the same would be replaced / reprogrammed for which it has to be collected by them through their respective tie up FEDEX Courier.

I have been confirmed through the said mail for collection.
Dear sir,
Pickup For your device has been scheduled on 18/04/2012. Fedex Confirmation no.BOMFT4
Timings will be between 3PM to 6PM. Please Mention this address on the package :
Data-wind Innovations Pvt Ltd.
8148, Jubilee Complex,
2nd Floor, Sultanwind Road
Above Muthhoot Finance.
Amritsar. 143001
[protected]
Please reply to this email with the Booking ID(Airway Bill number)
Regards,
Team Data-wind
Now when the courier person came to collect the same they neglected to collect stating to remove the battery or either send the same in surface mode as it is obligated in airways mode.
Now since after that date neither they [DATAWIND Co. Officials / or the FEDEX Courier Authority ] are answering my calls nor replying or making arrangements for collecting the same.
Sir I had earlier been cheated by N Carry Site by not recieveing the SD Card now these people are making a joke of me by viewing my contact no & not receiving my calls or replying to my mail
atahis is really a ridiculos as purchased the same on thinking that if we dont trust the Indian Brands then how would other's will but the fact is China Product is atleast much better than this atleast one get the delightfulm experience of owing the device not like this.
This as a call to all the Aakash Tab purchaser to go through all such procedure befor making a purchase from these cheaters.

I want justice through these mode.
Regard
Meraj
Mumbai
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Merajboom,

Kindly share your device serial no, device model & contact details and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

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