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Datawind Innovations

Datawind Aakash — Tablet not delivered 8 months after payment made in June 2012

Address:Amritsar, Punjab

Dear Sir,

I did book a Akash (Datawind) tablet in April 2012 and after receiving their confirmation have made payment of Rs. 2999 for thee 1st Akash Tablet model in Jun 2012. Since after then at least 8-9 times after I called them I got same update that tablet will be delivered in next 10 working days. It's Feb 2013 now but I haven't received my tablet yet. After it has crossed my patience level I asked them to refund my money back on 3rd Feb as they are not able to deliver the product. But withe no regret they again said on 5th Feb that they will soon send thee delivery details. It's 20th Feb now and I have not seen any update about my tablet or refund. I am lodging this complain so as to get my money back.

Regards,

Hemant Navalakha
Mobile: [protected]
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Comments

Dear  Hemantnavalakha,


Kindly share your booking id on this email Id [protected]@datawind.comand your matter will get resolved ASAP.

With Regards,
Datawind Innovations
Reply
Dear  Hemantnavalakha,


Kindly share your booking id on this email Id [protected]@datawind.comand your matter will get resolved ASAP.

With Regards,
Datawind Innovations
Reply
Dear Hemant,

Your query has been forwarded to concern department and your matter will get resolved ASAP. For any queries, Kindly drop us email on [protected]@gmail.com. and your matter will get resolved ASAP.


With Regards,

Datawind Innovations
Reply
I have received my money in April. Complain can be closed but I again would like to mention that do not go for any product of Datawind as neither they have the capacity to deliver the products nor they have efficient CRM (customer relationship management) to serve their customer.
From my perspective they have failed and will fail due to lack of planning of inventory before booking the orders and efficient customer relationship management.
Reply

My DATAWIND UBISLATE 7C+ is not responding to "TOUCH"

My DATAWIND UBISLATE 7C+ is not responding to "TOUCH"
Reply

ubislate7c+

please send me my tablet i have wait for1and half month but my tablet is not coming please send me my tablet at address-house-9 sec-9 block-A in mandi gobindhgarh
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