[Resolved]  Datawind — Cheated by the data wind company by sending wrong tablet

Dear Sir/Madam

On September 16, 2013 I have received a phone call from Data Wind company (maker of Akash tablet) and told me that they have launched the new model of Akash tablet 7cz with specification of 8GB internal memory, expandable upto 32GB, dual camera (rear and front) 1.2GB proceror, 1GB RAM with jelly bean operating system and they will send it by courier within 7 working days and the payment on delivery option.

When I received the tablet on September 20, 2013 found that I have been cheated by the Data Wind company. The company has sent me the older version of their tablet model 7c+ instead of 7cz. The specification are also does not match as told by the company executive. Next day I have contacted the company’s customer care cell and lodge my complaint and also mail my complaint to their email address. The company assured me that their technical team is working on the complaint and their executive will contact within 48 hours. Till date the 5 days has been passed and there is no reply and no executive has contacted me.

I want to replace my tablet replaced with the 7cz model or company take the tablet back and refund my money immediately. The IMEI number and receipt of payment and the photo of tablet is attached herewith
Thanking you

VIKAS KAPOOR
Phone: [protected]
Email: [protected]@gmail.com