Datawind Ubislate — Goods not received

dameesh

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

7 Cheat i and 7 Cheat +
Booked 7Ci with leather case on 30th May

Online Payment made on 30th May (HDFC Bank)
30 may 2013 [protected]PayUDatawindInnovati [protected] 30 may 2013 4,299.00

Received a call on same day. Request for 7 C + without leather case
they ensured, I will get the same but with an extra cost of Rs.700/- on COD

I sent an email confirming that i will pay Rs. 700/- to the courier boy for 7C+ without leather case apart from online payment already made.

On 15th June courier boy arrived at home with 7Ci only and asking for 4100 + cash !!!! I I refused to accept.

After numerous attempts I got a executive on 21st June and he promised i will get the 7 c+ or 7 ci with leather case within 10 days...

But not any positive response so far......

To whom I contact to solve this issue.....I am also agreed for Money refund option

Dameesh
[protected]@gmail.com

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Datawind Innovations Customer Care

Verified Support

Dear Dameesh

We have received your issue. Kindly share your booking id along with contact details and issue will get resolved soon.

Regards
Datawind Innovations.

dameesh

from Mumbai, Maharashtra

Booking ID : PMF1A08
My Mobile No. [protected]
My mail id : [protected]@gmail.com

Required 7 c+
Payment Made online Rs. 4299/- on May 31st
Need to give courier boy remaining amount ( in between 400 to 800). your customer care executives haven't any idea about that, some times they say 400 some times, 700 ...but i haven't any problem to pay...

every time they saying it will dispatch today..some times giving DTDC courier docket No. also...but all false...really cheating...many times they hold me on line around 30 minutes and simply cut the line...the worst customer service ever seen in life...