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i ordered a akash ubislate 7 + on www.datawind.com on 15 march 2012. at the time of order they said me to make payment by cheque in advance and get delivery free and priority delivery before 31 march 2012 i send them cheque and cheque was cleared from my bank on 22 march 2012. i not get any delivery by april 15 2012 then i called them and they said you will by end of april. again i not get any delivery and they said you will get by 15 may 2012 again i not get anything then i called again and they said i will get by end of may again i not get anything again i call they said till 15 june. now today i called again they said end of june. please shut down such comapnies who are making customer fool. i want to open a dispute in consumer court and supereme court. please guide me how to proceed. Was this information helpful? | |||
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Hello vinayak...
I am also get cheated by them .i too ordered it on march .Now they are not answering my mails as well. You please go ahead with your dispute in Consumer court.since I am not in India I cant do anything right now.Could you please give me your mail id so that I can contact you when I am back in home on aug...
I am also get cheated by them .i too ordered it on march .Now they are not answering my mails as well. You please go ahead with your dispute in Consumer court.since I am not in India I cant do anything right now.Could you please give me your mail id so that I can contact you when I am back in home on aug...
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
After talking to the customer care for several times once it will be said that update will be done in 2 days when i again called then told it will be done in 2 weeks. After 2 weeks when i called they said when this will be updated will let you know. Now this is gone to an openended affair.
When i send the mail on there tech support after so many days i got the reply where they have not even talked about my issue. Below is mail details.
Flag this messageRE: S/no : P[protected] OS Version 2.2.2Tuesday, 12 June, 2012 10:51 AM
From: "Supportin(ST)" <[protected]@datawind.com>Add sender to ContactsTo: [protected]@yahoo.com
Dear Anil,
Ubislate7+ has been launched . The deliveries have been started and the company will endeavour to fulfil all orders on a first come first served basis to the customers who have already made the payment.
An offer exclusively for you if:
You can have a prioritized delivery of your Ubislate7+ in August!
If you decide to avail this offer, Please mail a Cheque/Demand Draft for Rs.3198/-, (2,999+199 shipping charges) payable to Datawind Innovations Pvt.Ltd. at the following address:
Datawind Innovations Pvt.Ltd.
8148,Jubilee Complex,
Sultanwind Road,
Amritsar -143001
For all Cheque/Demand Draft payment enquiries, please email us at [protected]@datawind.com
For more details on Ubislate7+ view the frequently asked questions on http://www.ubislate.com/faqs.html
Regards,
Datawind Support Team
[protected]
Please i advised all please do not go for this tab.