[Resolved] Dd Motor — My Wagon R Car dirty all cheat | |||
My Maruti wegnar car Dl9cqs 4724 Doing for service in dd moter peera gari all seat cover are very dirty & dump dust in all seat i reatrun my car again in peeragari dd moter company return my car after 2 days and say me that car is very fine and all seat are dryclean but nothing any als. i am again dryclean my car seat cover in dwarka by other person so i message to all person do not service in DD moter peera gari thanks Somvir Singh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
We request you to send your complete concern to [protected]@maruti.co.in Alternatively you can speak to us about the problem on our toll free number [protected].
Regards,
Maruti Customer Service Team.
We request you to send your complete concern to [protected]@maruti.co.in Alternatively you can speak to us about the problem on our toll free number [protected].
Regards,
Maruti Customer Service Team.
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A-1, Udyog Nagar, New Rohtak Road, Peeragarhi, Nangloi, New Delhi, Delhi, India - 110041
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Wagon R — cheating in service by DD Motors
I would like to reiterate that I got my car serviced at DD Motors WP work station on Nov 2. Before visiting I called Gurmeet Singh if car can be serviced on Guru Parv & once confirmed I brought car. After that, job card was made & I was informed of estimate at Rs 20K. After that I was told that there are very few mechanics, so I will be able to get the car next day. With no other option left, I deposited ad hoc advance cash payment of 15K & asked my driver to collect the car next day as I had to go to office. Final bill was made for 14,468/- & no balancve amount was paid to my driver. He even mentioned to cahsier but no answer/ slip was given. Since then, I have called many times to even works manager, but no cash/ cheque has yet been refunded. While works manager has always mentioned that they are processing the payment & i'll soon get the balance, it has been 20 days since then. I visited office, wrote mails but of no use.This is a clear case of cheating & if I dont get any response with balance cash, compensation & apologies, I'll be constrained to resort to other legal appropriate measures. Needless to mention, these type of incidences are more than enough for DD Motors to permanently loose a genuine & long term customer. These are incidences which bring Maruti also in disrepute.