[Resolved] Delhi Metro — for better service

KSRP

from Delhi, Delhi

Address:

Delhi

It is an every day affair that we have to stand in long Que before making entry into metro station in Guru Dronacharya,Gurgaon due to security check takes lot of time. There are personnels (CISF staff) standing near the security check place without any work but one person only do the security check when 200 passengers are standing every day in the que.

Please provide two points for passengers security check in Gurudronacharya as every day I used to stand in the que for 20 to 30 minutes. Most of other stations are doing this to help passengers go through the security check fast.

Regards
KSR Panicker

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Aug 13, 2020

Complaint marked as Resolved

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Comments

skcrml

from Delhi, Delhi

Its an every day affair at Sikander pur metro station, every second day we are having problems at the exit gates, one or the other exit gates is out of order, and there is enless que people .
This problem is persistent, and we see no concrete measure taken against it.

Please check what best can be done to solve this problem if its changing the machinery /software in the exit gates please do it, if there is any option of increasing the exit gates from 3-5 please do it .Because on instances like these there has been stampede many a times as people don't find place to maintain the lines and keep pushing .
The situation is worse, when compared to other metro sations .
This being a focal metro point, the issue has to be resolved .
Regards
Sweety .