[Resolved]  Delhi Metro — Misbehaved done by Metro Staff

Address:East Delhi, Delhi

I regularly take the Metro. Today morning when I reached at Dilshad Garden Metro station at 9.20 a.m. I saw there are some ladies struggling with the machine, the machine was stucking at that time. I just went to the Ms. POONAM V. PATOLE, checking lady guard and requested her to check my bag manually because the machine is stucking, I think she was not interested to do the work and unwillingly she ready to check my bag desperately ... then I just opened my whole bag in front of her and said please take your time and she like frustrated and said "mujhe meri duty mat sikhao" and she throwout my bag and then I said that " manners nahi hai kya" and she immediately SLAPPED me on my cheek and misbehaved me very badly . I told her say sorry to me and she didnot realized anything. Then I made the complaint against her at the counter.

I am not sure the action will be taken against her or not.. I request you to please look into the matter and help me ...

proper action should taken against her so that she learn how to behave well specially in public sector... I also demand the compensation for that act she did at the Metro station the most crowded place ... i feel very insulted... pls help

Kamini
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Aug 13, 2020
Complaint marked as Resolved 
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