Deutsche Bank — Baseless levying late payment fee | |
My cheque for payment due on dec 23rd was made on time. The holidays that fell in between for chirstmas delayed in clearnace of cheque from the Deutsche bank. Expecting me to pay for the delay and also continue to levy interest charges every month. I made request and even mentioned about complaining at consumer court, to no avail except to offer 50% payment. It is very annoying to see bills every month as defaulter for no fault of mine. Finally I gave up and agreed to pay that 50% of actual late fee but the bank is not interested or rather the tele executive is not interested. There is no way of communicating with a sensible person except the tel no 66016601. Prashanth MM 5268 xxxx xxxx 1016 Was this information helpful? | |
 1 Comment | |
Comments
This is Prashanth again, I wish to update that the bank understood the situation and helped me to solve the long pending issue, thanks senior people in Deutsche Bank
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
52%
Complaints
122
Pending
0
Resolved
63
Deutsche Bank AG, PO Box 9095, Mumbai, Maharashtra, India - 400063