[Resolved]  DMRC (Feeder Bus-Service) — Misbehave,False Information & Rash Driving.

Address:

North Delhi, Delhi

Respected Sir/Madam
My name is Natraj & I live in Sector-11,Rohini,New Delhi-85.On the night of 7th March 2011 around 21:35 hrs. I boarded a Metro Link Sewa Bus Service at Rohini East Metro Station.
I asked the conductor,"if the bus is going towards the first cut of Sector-11,Rohini & how much is the fare for that?" The conductor replied,"Paanch Rupaye (Rupees Five). Then I again confirmed by asking,"the first cut of Sector-11,Rohini & it'll go straight via Rithala!" He said," Haan bhai,paach rupaye! Seedha jawegi Rithala se (Yes brother! Rupee Five & it'll go straight via Rithala). I gave him the fare of Rupee Five & sat on the seat. He collected the Five Rupee Fare without giving me the Ticket of Rs.5/- & when I asked for the ticket,he was reluctant to give me the ticket but I was adamant on collecting the ticket & he had to finally give me the ticket. It was only after reaching Rohini West Metro Station that I realized that this bus was taking another route via Manav Chowk-Sector-15,16,17 & then at last Sector-11,Rohini; I asked him why didn't he tell me the actual route (in fact I was the only one passenger who was traveling to go to Sector-11,Rohini) else I would have catch another bus straight to Sector-11; He replied nothing & after a pause lied that I didn't asked for the route & this is the only route the bus follow. I didn't counter him back because I just wanted to reach home anyhow,no matter for one if it took another 10 minutes more. When the bus cross the Manav Chowk stop;the conductor & the driver argued over some passenger,they should take him or not & then the driver in anger started to drive very rashly that my head was just saved from hitting the ceiling of the bus & when I objected to his rash driving to drive properly;suddenly the conductor asked me,"where I'm supposed to go?" I answered that To Sector-11,Rohini. He asked for another Five Rupee;I asked him,"What for?" He said,"Rs.10/- to Sector-11,Rohini;I counter him back that why didn't he tell me the truth earlier when I asked him to confirm the actual fare & the route of the bus?" He started to misbehave in filthy language & asked me to aboard the bus near Ganda Nala Pul Sector-15; But I didn't gave up to their misbehave attitude;then they said that this bus would now not go to the Sector-11, Rohini. I said,"I'll complain about them to the Metro, then they said," if I wish to call the police,then dial 100 now onwards or willing complaint Metro Official.Dono ki maa ki choot.Jhaant ukhaadh lenge maari." (I didn't have mobile phone else I would have definitely call the PCR) I had no option but to aboard the bus. I traveled on foot to my home;it took me 30 minutes & there was no other bus service late at that time of night.
I note down the vehicle registration number of the bus,i.e, DL-1V A-6209. Sir,please take the stringent action against them & whatever else I'm required to do,I'll co-operate with the concerned authorities in getting them the apt punishment! please take action so that such bitter travel-experiences will not strike to other ones! Waiting for the reply!
Thank You!
Regards!
Natraj