[Resolved]  DTC — Under charging Bus Fare

Address:North Delhi, Delhi

I draw you attention towards malpractices followed by DTC conductors to usurp DTC funds.

I boarded route no. 116 /bus no. C-8526 DLIP from Rana Partap Bagh to Railway Station on 17.6.2011. The bus reached railway station at 3.10PM

At Kashmere Gate a team of DTC vigilance officers with wireless set in hand boarded the bus. The conductor immediately gave Rs5/- ticked to three boys charging rupees fifteen in all. On enquiry by the vigilance officers the boys informed that they had boarded the bus from Badli to Railway station and have initially paid Rs 45/- (15X3) to the bus conductor.

The officers immediately took notice of it and got signed the statements of boys and completed the formalities. Only formality left was to mention the statement in the compliant book and inform the relevant authorities by wireless.

At railway station all the passengers got down. The conductor was reluctant to produce complaint book while the officer was insisting for it. I saw the conductor requesting and negotiating with the vigilance officer for not taking any action in the matter.

Anyway, new passengers started boarding the bus and I too had to leave the place.

In the circumstances, I am afraid the officers may have compromised the situation with the conductor thereby giving losses to DTC and boosting corruption instead of crushing.

An appropriate action should be taken in public interest against the culprits, be it conductor or the team of vigilance officers, in case found guilty.
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Aug 13, 2020
Complaint marked as Resolved 
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